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Revenue Enablement Manager, Customer Success Organization

On-site Full-time CA$92.5K/yr - CA$111K/yr

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Experience Level

Manager

Qualifications

To excel in this role, you should possess a track record in customer success, enablement, or a related field. Strong analytical skills and the ability to work collaboratively across teams are essential. Experience in developing training programs and enhancing team productivity is highly valued. Furthermore, excellent communication and interpersonal skills will be critical in driving customer success initiatives.

About the job

D2L Corporation has spent 25 years focused on transforming learning worldwide. As a cloud-based company, D2L develops technology that supports personalized, student-centered experiences for learners of all ages. The company’s mission centers on enhancing human potential through innovative teaching models and adaptable learning environments.

Within the Customer Success Organization, the Revenue Enablement Manager will lead the development and execution of the global Customer Success Enablement Strategy. This position centers on identifying enablement needs, designing and implementing programs, and finding ways to improve the effectiveness of Customer Success teams.

Role overview

This role manages onboarding, productivity initiatives, learning development, and training for a range of Customer Success roles. The Revenue Enablement Manager works closely with other business functions to ensure alignment and to deliver enablement programs that drive measurable results.

What you will do

  • Develop and execute enablement strategies for Customer Success teams globally
  • Identify learning needs and implement targeted enablement programs
  • Oversee onboarding and ongoing training to boost team productivity
  • Collaborate with departments to define and share best practices
  • Support Customer Success teams in delivering strong outcomes for customers

Requirements

  • Experience leading enablement initiatives, preferably within Customer Success or related functions
  • Strong collaboration skills and ability to partner across departments
  • Demonstrated ability to design and implement learning and training programs

Application process

Every application is reviewed by a member of D2L’s Talent Acquisition team. While internal AI tools assist with administrative tasks, they do not influence resume review, candidate assessment, or hiring decisions.

About D2L Corporation

D2L Corporation is at the cutting edge of educational solutions, dedicated to transforming learning experiences through innovative technology. Our commitment to enhancing human potential is unwavering, and we strive to deliver exceptional value to our customers worldwide.

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