About the job
Storable is seeking a Sales & Customer Success Enablement Manager based in the United States. This position plays a central role in improving performance and operational standards for Sales and Customer Success teams. Rather than focusing on traditional training, the role works to elevate execution across the entire customer journey and sits at the heart of Storable's go-to-market strategy.
Key Responsibilities
- Increase conversion rates by supporting consistent and effective execution throughout the sales funnel, from SQL to Demo to Close.
- Establish and standardize performance expectations to help new team members ramp up quickly.
- Promote product adoption and strengthen positioning, especially for AI, BI, and core platform offerings.
Enablement Program Development
- Redesign onboarding into a structured process that accelerates new representative productivity.
- Shift from informal training to organized, results-driven enablement programs.
- Develop practical playbooks, talk tracks, and frameworks to support field teams.
- Drive consistency in sales processes, messaging, and customer engagement across the company.
Cross-Team Collaboration
- Work with Product and Product Marketing to deliver clear, impactful product launches.
- Coordinate with Demand teams to maintain messaging consistency throughout the sales funnel.
- Partner with Revenue Operations to tie enablement programs directly to performance metrics.
- Collaborate with Sales and Customer Success leadership to identify gaps and prioritize initiatives.
- Act as a bridge between strategy and field execution, ensuring plans are implemented effectively.
Data-Driven Improvement
- Analyze performance data, including conversion rates, win rates, churn drivers, and adoption metrics, to uncover operational challenges.
- Deploy targeted enablement solutions to address specific gaps.
- Measure the effectiveness of initiatives and adjust strategies based on outcomes.
- Utilize tools such as Gong to review customer conversations and scale successful practices.
