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Senior Contact Center Solution Architect / Pre-Sales Lead

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Proven experience in contact center solutions architecture and implementation. Strong understanding of customer experience strategies and technologies. Excellent communication and presentation skills. Ability to work collaboratively in a team-oriented environment. Technical proficiency in relevant software and tools.

About the job

Join Tietoevry as a Senior Contact Center Solution Architect and Pre-Sales Lead, where you will leverage your expertise in contact center solutions to drive innovative projects. Collaborate with clients to understand their needs and provide tailored solutions that enhance customer experience. You will play a pivotal role in pre-sales activities, working closely with sales teams to develop proposals and presentations that showcase our cutting-edge technology.

About Tietoevry

Tietoevry is a leading technology company in the Nordic region, dedicated to delivering digital transformation and innovation. With a strong commitment to sustainability and social responsibility, we empower businesses to harness the power of technology. Join us to be a part of a vibrant team that drives change and enhances customer experiences.

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