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Remote Medical Virtual Assistant

Global Medical Virtual AssistantsRemote — Quezon, National Capital Region, Philippines
Remote Full-time $800/yr - $800/yr

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Experience Level

Experience

Qualifications

Qualifications: Exceptional verbal and written communication skills in English. A minimum of 1-2 years of experience in a medical-related field. Familiarity with medical terminology is essential. A degree in a healthcare-related field is highly preferred. Proficient in Google Workspace and/or Microsoft Office. HIPAA Certification is advantageous. Strong attention to detail, impartiality, and organizational skills. Technologically adept and comfortable with various software and systems. Willingness to work night shifts as needed.

About the job

As a Medical Virtual Assistant, you will play a vital role in supporting healthcare professionals and insurance companies, ensuring the highest standards of patient care and provider efficiency. Your contributions will help streamline operations and enhance the overall healthcare experience.


Key Responsibilities:

  • Handle incoming and outgoing calls for patient inquiries, appointment scheduling, and data verification with healthcare providers and insurance companies.
  • Demonstrate exceptional phone etiquette and professionalism.
  • Gather patient medical histories by navigating various Electronic Medical Records (EMR) systems, including Cerner, Epic, AthenaNet/AthenaHealth, and NextGen.
  • Verify health insurance coverage and eligibility for patients.
  • Provide essential administrative support through data entry, appointment scheduling, email management, record keeping, and time management.
  • Support health promotion initiatives, explain care plans, facilitate patient admissions, and assist with new patient intakes and front-desk triage.
  • Act as a primary liaison between patients and medical professionals, fostering strong professional relationships.
  • Ensure compliance with HIPAA regulations in all interactions and documentation.

About Global Medical Virtual Assistants

Global Medical Virtual Assistants is dedicated to providing top-tier virtual assistance services to healthcare professionals and organizations. We aim to enhance operational efficiency and patient satisfaction through skilled support and a focus on quality care.

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