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German-Speaking Customer Support Representatives

SutherlandPristina
On-site Full-time

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Experience Level

Entry Level

Qualifications

Fluency in German (written and spoken) is required. Strong communication skills and a passion for customer service. Ability to work effectively in a team-oriented environment. Problem-solving skills and a proactive attitude. Previous experience in customer service is a plus, but not mandatory.

About the job

Sutherland is hiring German-Speaking Customer Support Representatives in Pristina. This position centers on assisting customers in German, handling questions, and resolving issues to help clients have a positive experience.

What you will do

  • Communicate with customers in German by phone, email, or chat
  • Answer inquiries and provide information about products or services
  • Resolve problems and follow up to ensure satisfaction

Requirements

  • Fluency in German
  • Strong communication skills
  • Ability to work in Pristina

About Sutherland

Sutherland is a global provider of process transformation services, dedicated to improving the customer experience. With a commitment to excellence and innovation, we empower our employees to deliver the best services possible. Join us and be part of a team that values your contributions and offers opportunities for growth.

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