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Fluent Dutch Administration & Operations Specialist - Remote

SupportYourAppRemote — Istanbul, İstanbul, Turkey
Remote Full-time

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Experience Level

Entry Level

Qualifications

What You Need to Excel in This Role:Proficient in Dutch and English, with both languages at a C1 level (spoken and written). Strong communication abilities with a professional, friendly, and service-oriented demeanor. Excellent administrative and organizational skills, capable of managing files independently and systematically. Detail-oriented and analytical mindset to interpret data, identify trends, and suggest process improvements. Proficient in Microsoft Office and adaptable to new systems and tools. A customer service-focused attitude, with the ability to follow up promptly and resolve issues efficiently. Willingness to learn, adaptability, and a proactive approach to supporting business operations.

About the job

SupportYourApp partners with technology companies around the world, delivering customer and technical support in over 60 languages since 2010. The team works with clients such as MasterCard, Calm, and MacPaw, serving a global client base across more than 30 countries.

Role overview

This is a fully remote Administration & Operations Specialist position for fluent Dutch speakers, based in Istanbul, Turkey. The role is part of a multicultural team focused on daily operations. SupportYourApp emphasizes a People First approach, encouraging skill development and collaboration on a variety of operational challenges.

What you will do

  • Prepare, process, and maintain sales invoices accurately, and assist with other accounting tasks as needed.
  • Communicate with customers regarding invoices, payments, and contract-related questions.
  • Verify customer orders and ensure correct entry of details in internal systems.
  • Keep customers informed about order status and administrative processes.
  • Enter, update, and monitor sales contracts in the database, maintaining high data quality standards.
  • Perform general administrative duties, including reception support and office management.
  • Assist with internal operational projects and daily operations.
  • Facilitate communication between departments and clients to improve efficiency and customer satisfaction.
  • Organize documentation and administrative records, tracking deadlines and follow-ups.

Location

This is a remote role based in Istanbul, Turkey.

About SupportYourApp

About SupportYourApp:SupportYourApp is a pioneering provider of Intelligent Support-as-a-Service, recognized for our commitment to delivering high-quality customer and technical support globally. With our extensive partnerships across the tech industry, we pride ourselves on fostering innovation and ensuring customer satisfaction in a rapidly evolving digital landscape.

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