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Customer Success Specialist (Fluent English) - Remote

supportyourappRemote — Plátanos, Buenos Aires Province, Argentina
Remote Full-time

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Experience Level

Experience

Qualifications

Qualifications for Success:1-2+ years of experience in Customer Success, Implementation, or Account Management;Demonstrated experience in setting up complex B2B products with functional logic (e.g., Odoo, SAP, Microsoft Dynamics, or similar large-scale ERP/CRM/SaaS products);A customer-focused and responsible mindset;Fluency in English, both written and spoken;Exceptional presentation and account management skills.

About the job

SupportYourApp is looking for a Customer Success Specialist fluent in English to join the team remotely from Plátanos, Buenos Aires Province, Argentina. This role supports B2B clients throughout their journey, from initial product setup to ongoing relationship management. The position combines technical product configuration, account management, and client training to help customers get the most from our solutions.

What You Will Do

  • Set up and configure complex B2B platforms with functional logic similar to Odoo, SAP, or Microsoft Dynamics.
  • Lead demo calls to understand client requirements and showcase product features that address their needs.
  • Design and deliver training sessions to help clients adopt and use the product effectively.
  • Build strong client relationships, acting as a trusted advisor throughout the customer lifecycle.
  • Manage a portfolio of accounts, focusing on retention and identifying opportunities for upgrades or growth as client needs evolve.

What We’re Looking For

  • 1-2+ years of experience in customer success, implementation, or account management roles.
  • Background in configuring or implementing complex B2B products with functional logic (such as ERP, CRM, or SaaS platforms like Odoo, SAP, or Microsoft Dynamics).
  • Responsible, customer-focused approach.
  • Fluent English, both spoken and written.
  • Strong presentation and account management skills.

Benefits

  • Regular working hours: Monday to Friday, 9 am to 6 pm GMT-5.
  • Fully remote role.
  • Work with an inclusive, international team.
  • Compensation paid in USD.
  • Supportive management invested in your growth and long-term development.

About supportyourapp

At supportyourapp, we are committed to delivering exceptional customer experiences and driving client success. Our innovative solutions empower businesses to maximize their potential, and we pride ourselves on fostering a collaborative and inclusive work environment where every team member can thrive.

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