About the job
ELVTR is an online education platform offering live courses taught by executives from top global companies. The team aims to raise the standard of online learning with practical, high-quality courses.
Role Overview
ELVTR is hiring a full-time Technical Operations Specialist based remotely in South Africa. This position supports internal teams by improving technical systems, managing tools, and helping resolve technology-related issues. The role suits someone with a solid technical background who enjoys optimizing workflows and driving efficiency.
What You Will Do
- Review and improve processes across teams such as Sales and Customer Support.
- Reduce manual work by introducing automation tools and AI-powered solutions.
- Handle technical questions from colleagues, including issues with platforms like HubSpot, Aircall, and Stripe.
- Research new tools, workflows, and technical options to meet business needs.
- Design and roll out new processes to make operations run more smoothly.
Who Will Thrive in This Role
- Self-starters who enjoy solving technical problems and taking on new challenges.
- People who can prioritize and manage several tasks in a busy setting.
- Those who can independently diagnose issues and find solutions to keep systems running smoothly.
- Collaborative team members who like working across departments to improve workflows.
- Individuals focused on continuous improvement and automation to help teams work smarter.
Requirements
- Mid-level experience in automation, process optimization, or operations.
- English proficiency at B2 level or above.
- Quick to learn new tools and systems.
- Comfortable working independently with documentation and troubleshooting resources.
- Strong communication skills for working with both technical and non-technical colleagues.
- Proactive, self-motivated, and able to take ownership of tasks.
- Organized and able to plan and prioritize workload effectively.
- Clear in explaining technical topics to non-technical teammates.
Benefits
- Competitive salary and performance-based bonuses.
- Gym membership reimbursement, mental health support, and additional benefits.
