About the job
At Anduril Industries, we are pioneers in defense technology, dedicated to enhancing the military capabilities of the U. S. and its allies through innovative technology solutions. Our approach combines the advanced expertise and business models of leading 21st-century companies with the defense industry, radically transforming the design, construction, and sales of military systems. Powered by our proprietary Lattice OS, which utilizes AI to integrate and visualize thousands of data streams in real time, we are at the forefront of the shift towards cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology. As the global landscape evolves into a strategic competition, our commitment is to deliver these advanced capabilities to the military efficiently and effectively.
ABOUT THE ROLE
As a Product Operations Technical Specialist for our Ghost UAS platform, you will play a crucial role in supporting our end users and ensuring the availability of deployed capabilities. Your responsibilities will include managing field failures, diagnosing complex issues, and implementing improvements to the Ghost systems. This role requires a proactive approach to problem-solving, including the identification and resolution of incidents across our fleet of UAS systems. If you are passionate about innovative technology and national security, and enjoy collaborating with a diverse range of professionals, we would love to hear from you.
WHAT YOU'LL DO
- Maintain Anduril's Ghost deployments by leveraging an understanding of customer missions and product capabilities.
- Triage, diagnose, and resolve product incidents, ensuring timely status updates and implementing actions to enhance system reliability.
- Continuously evaluate and improve the fleet's observability and health telemetry in collaboration with the Ghost team.
- Collect and analyze system failure data to identify trends and support resource allocation for proactive sustainment.
- Engage with Anduril's global customers through effective communication and support.
