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System & Network Engineer - Level I (Remote)

prime-systemRemote — Central Luzon, Philippines
Remote Full-time

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Experience Level

Entry Level

Qualifications

Key Responsibilities:Network and System Administration:Administer and maintain client network infrastructures, including routers, switches, firewalls, and wireless technologies from vendors such as Cisco, SonicWall, Palo Alto, Juniper, F5, HP, and Aruba. Manage and maintain server environments, both on-premises and in the cloud, using Windows Server (2008-2022) and virtualization technologies such as VMWare and Hyper-V. Support and administer Microsoft 365, Active Directory, and Azure environments, including user management, group policies, and cloud-based services. Implement and maintain firewalls and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet to ensure secure remote access and data protection. Security and Compliance:Monitor, configure, and manage security protocols, including intrusion detection/prevention systems, firewalls, and anti-virus solutions. Perform regular security assessments, vulnerability scans, and patch management to ensure compliance with security best practices. Collaborate with clients to develop and implement disaster recovery and business continuity plans. Support and Troubleshooting:Provide Level 1 and Level 2 technical support for system, network, and application issues. Utilize remote management tools to diagnose and resolve issues promptly, ensuring minimal disruption to client operations. Troubleshoot problems across various client environments, from simple desktop issues to complex network challenges. Virtualization and Cloud Services:Administer VMWare environments, including the installation, configuration, and maintenance of virtual servers. Provide expertise in cloud services, particularly Azure.

About the job

Join our dynamic team at prime-system as a System and Network Engineer, where you will play a vital role in managing and maintaining IT infrastructure across diverse client environments. This remote position requires you to leverage your technical expertise in system and network administration to guarantee the seamless operation and security of both on-premises and cloud-based systems. You will oversee a wide array of systems, including networking equipment, servers, firewalls, virtualization technologies, and cloud services, ensuring business continuity and optimal performance.

The ideal candidate will possess substantial hands-on experience with Microsoft 365, Active Directory, Azure, and various firewall technologies, alongside a deep understanding of virtualization platforms like VMWare. Familiarity with remote access tools, monitoring platforms, and ticketing systems is essential. A proactive problem-solving approach and the ability to thrive in a fast-paced, multi-client environment are crucial for this role.

About prime-system

prime-system is a forward-thinking company committed to delivering exceptional IT services and solutions. We pride ourselves on our collaborative work environment and our dedication to fostering professional growth and development among our team members.

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