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System and Network Administrator (Level I)

prime-systemIslamabad, Islamabad Capital Territory, Pakistan
On-site Full-time

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Key Responsibilities:Network and System Administration:Administer and maintain client network infrastructures, including routers, switches, firewalls, and wireless technologies from vendors such as Cisco, SonicWall, Palo Alto, Juniper, F5, HP, and Aruba. Manage and maintain server environments, both on-premises and in the cloud, using Windows Server (versions 2008-2022) and virtualization technologies such as VMWare and Hyper-V. Support and administer Microsoft 365, Active Directory, and Azure environments, focusing on user management, group policies, and cloud-based services. Implement and sustain firewalls and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet to ensure secure remote access and data integrity. Security and Compliance:Monitor, configure, and manage security protocols, including intrusion detection/prevention systems, firewalls, and anti-virus solutions. Conduct regular security assessments, vulnerability scans, and patch management to uphold security best practices. Collaborate with clients to develop and implement disaster recovery and business continuity plans. Support and Troubleshooting:Provide Level 1 and Level 2 technical support for system, network, and application issues. Utilize remote management tools to diagnose and resolve issues promptly, ensuring minimal disruption to client operations.

About the job

Job Title: System and Network Administrator (Level I)

Job Type: Full-time

Industry: Managed Service Provider

Timing: US Time Zone (EST)

The System and Network Administrator plays a pivotal role in the management and maintenance of IT infrastructure across a range of client environments. This position requires providing technical expertise in system and network administration to ensure the continuous operation and security of both on-premises and cloud-based systems. You will be responsible for managing a diverse array of systems including networking equipment, servers, firewalls, virtualization technologies, and cloud services, while providing comprehensive support to guarantee business continuity and optimal performance.

The ideal candidate will have robust hands-on experience with Microsoft 365, Active Directory, Azure, and various firewall technologies, complemented by a deep understanding of virtualization platforms such as VMWare. Familiarity with remote access tools, monitoring platforms, and ticketing systems is also essential. A proactive approach to troubleshooting and the ability to thrive in a fast-paced, multi-client environment are crucial for success in this role.

About prime-system

prime-system is a leading Managed Service Provider dedicated to delivering exceptional IT solutions and support to clients across various industries. We pride ourselves on our commitment to excellence and our innovative approach to technology management.

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