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Senior Salesforce Product Manager | Medellín

TransPerfectMedellin, Antioquia, Colombia
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

• Proven experience as a Product Manager, specifically with Salesforce or similar CRM platforms.• Strong analytical skills with the ability to interpret complex data and make informed decisions.• Excellent communication skills, capable of conveying technical information to a non-technical audience.• Demonstrated ability to manage multiple projects simultaneously and deliver on time.

About the job

TransPerfect is on the lookout for an experienced Senior Salesforce Product Manager to take charge of the end-to-end CRM operating model in a dynamic and complex global landscape. This pivotal role demands a professional who can instill structure, clarity, and governance across the processes of intake, prioritization, and execution without needing external direction.

This is not merely a coordination position; it is a leadership role. The ideal candidate will exhibit robust product ownership skills along with a hands-on proficiency in the Salesforce platform, empowering them to navigate intricate technical scenarios, challenge ambiguous requirements, and propel effective delivery.

Core Responsibilities:

Roadmap and Strategy

• Define and uphold a comprehensive Salesforce roadmap that aligns with business objectives and platform advancements.

• Transform strategic requirements into structured initiatives instead of disjointed requests.

• Strategize and oversee the integration of new business units or acquisitions into the Salesforce ecosystem, defining a methodical approach for assimilating new teams, data, and processes.

Backlog and Intake Management

• Own and proactively manage the CRM backlog from start to finish.

• Implement structured intake processes ensuring all requests are thoroughly scoped and documented prior to backlog entry.

• Interpret and challenge business requirements, pushing back where there is ambiguity, unnecessary complexity, or conflict with platform best practices.

Prioritization and Stakeholder Management

• Spearhead prioritization across a complex global stakeholder environment with competing demands.

• Apply consistent prioritization logic under pressure, balancing business impact, technical risk, and platform integrity.

• Clearly communicate priorities and trade-offs to both technical and non-technical stakeholders.

Execution and Governance

• Drive clarity in execution, ensuring that user stories are well-defined, acceptance criteria are established, and delivery teams have the necessary resources to proceed.

• Uphold governance compliance across all CRM change processes.

About TransPerfect

TransPerfect is a leading provider of language and technology solutions for global business. With a commitment to delivering exceptional service and innovative solutions, we empower companies to communicate effectively in multiple languages and navigate the complexities of the international marketplace.

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