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Senior Implementations Consultant

MotiveMexico City - Hybrid
Hybrid Full-time

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Experience Level

Senior

Qualifications

To excel in this role, candidates should possess a strong background in project management, exceptional problem-solving abilities, and a deep understanding of software implementation processes. Proven experience in managing large-scale deployments and a commitment to customer service excellence are essential. Strong communication skills and the ability to work collaboratively with cross-functional teams will be key to your success in this position.

About the job

Motive helps organizations in transportation, logistics, construction, energy, and other sectors manage their operations more efficiently. The platform brings together safety, operations, and finance workflows, allowing teams to oversee drivers, vehicles, equipment, and expenses from one dashboard. Automation and AI features help reduce manual work and improve visibility for nearly 100,000 customers, from Fortune 500 firms to small businesses.

For more information, visit gomotive.com.

Role overview

The Senior Implementations Consultant in Mexico City (hybrid) leads deployment projects for Motive’s largest clients. This position manages both hardware and software rollouts, guiding customers from the initial kick-off through go-live and ongoing satisfaction. Acting as a project manager and Motive product expert, the consultant steers clients through complex onboarding, partners with the Enterprise account team to encourage adoption, and delivers training as the relationship develops.

What you will do

  • Design and maintain onboarding programs that align with Motive’s product direction.
  • Set, monitor, and achieve key performance indicators for onboarding success.
  • Plan and manage implementation projects for assigned accounts, ensuring smooth onboarding and effective training to drive adoption.
  • Act as the main contact for hardware and software implementations during onboarding for assigned clients.
  • Ensure timely and successful onboarding completion for all designated accounts.
  • Track client progress and activities to support full adoption, keeping projects within scope and on schedule.

About Motive

Motive is dedicated to transforming physical operations through innovative technology, enabling businesses to operate more safely and efficiently. As a leader in the industry, we leverage AI to streamline processes and empower our clients with the tools they need to succeed.

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