About the job
M/I Homes, a prestigious homebuilder with over 50 years of expertise in delivering exceptional homes, is looking for a passionate New Home Consultant to enhance our dynamic team. With a commitment to outstanding customer service, M/I Homes has successfully assisted over 170,000 homeowners in achieving their dreams across 17 vibrant markets nationwide.
In the role of New Home Consultant, you will be instrumental in navigating our clients through the homebuying experience. Your duties will encompass demonstrating our diverse product features, floor plans, and design options tailored to each customer's unique preferences. You will act as a trusted advisor, working closely with internal teams to guarantee a smooth homebuilding process and ensure customer satisfaction at every phase.
Key Responsibilities:
- Transform visiting customers into proud homeowners within our new home communities.
- Leverage various resources to drive sales, including marketing materials, model homes, and realtor partnerships.
- Achieve monthly, quarterly, and annual sales and customer service objectives with minimal oversight.
- Stay updated on market trends and competitor activities to uphold M/I Homes' leading position in the industry.
- Inform potential buyers about M/I Homes' offerings, community benefits, financing options, and more.
- Serve as the primary liaison for homebuyers, providing support from the initial meeting through to home closing.
- Collaborate with internal teams and participate in division meetings to ensure effective communication and a smooth homebuilding process.
- Uphold M/I Homes' brand image by ensuring community aesthetics and home upkeep.
