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IT Support Specialist

petroappRiyadh, Riyadh Province, Saudi Arabia
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:Bachelor’s degree in Computer Science or a related field. At least 1 year of experience in IT Support or a similar technical role. Proficient knowledge of networking concepts and systems. Experience with Windows Server and client operating systems. Excellent troubleshooting and problem-solving capabilities. Strong communication and interpersonal skills. Ability to perform under pressure and manage multiple tasks efficiently.

About the job

petroapp is hiring an IT Support Specialist based in Riyadh, Saudi Arabia. This role requires at least one year of relevant experience. The specialist will help keep IT systems reliable, respond to technical problems, and support users across the company. Day-to-day work involves troubleshooting and maintaining both hardware and software to ensure smooth operations.

Main responsibilities

  • Deliver technical support to end-users both onsite and remotely.
  • Diagnose and resolve issues with hardware, software, and networks.
  • Install, configure, and maintain computer systems and applications for optimal performance.
  • Provide ongoing support for IT systems, especially within Windows Server environments.
  • Address Windows Server tasks such as Active Directory, DNS, DHCP, Group Policy, user access, and server performance.
  • Manage client connectivity through LAN, Wi-Fi, and VPN solutions.
  • Monitor system performance to maintain availability and reliability.
  • Troubleshoot and support network infrastructure and connectivity issues.
  • Document technical issues, solutions, and IT procedures clearly.
  • Assist with system upgrades, patches, and security updates as needed.

Requirements

  • At least 1 year of relevant IT support experience.
  • Experience supporting Windows Server environments.

About petroapp

petroapp is a leading technology company focused on delivering innovative solutions in the oil and gas sector. We are committed to fostering a collaborative work environment and empowering our employees to achieve excellence in their respective fields.

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