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Technical Customer Success Specialist - LATAM

Aikido SecurityRemote job
Remote Full-time

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Experience Level

Mid to Senior

Qualifications

QualificationsIntermediate or Senior-level experience in customer success, technical account management, or a related role. Technically adept with the ability to troubleshoot and analyze technical workflows. Excellent communication skills and a proactive approach to problem-solving. Able to work autonomously while managing multiple priorities effectively. Fluency in both English and Spanish is required.

About the job

Transforming Security for Developers.

At Aikido Security, we're revolutionizing the way developers interact with security tools. Our mission is to alleviate the challenges posed by traditional security tools that disrupt workflows, delay releases, and create bottlenecks in software development. Our developer-centric security products empower teams to minimize real risks without hindering their ability to ship software efficiently.

We are committed to displacing outdated security solutions that have long inhibited developer productivity. If you are passionate about helping us grow our market presence and crafting products that developers love, we invite you to join our dynamic team.


Founded in 2022 by experienced entrepreneurs, Aikido is well-funded with $85 million in capital, positioning us for remarkable growth. We're on a mission to create self-securing software. Become part of an extraordinary team where you can take ownership, challenge the status quo, and contribute to meaningful innovations.


As a Technical Customer Success Specialist, you will serve as an essential link between our customers and the Aikido Security platform, enhancing user adoption, ensuring value realization, and preventing customer churn. Your focus will be on helping clients fully leverage Aikido's capabilities while proactively addressing and resolving any obstacles they encounter.

About Aikido Security

Aikido Security is at the forefront of innovative security solutions tailored for developers. Our mission is to enhance the software development process by providing tools that are not only effective but also user-friendly. With a strong backing of $85 million, we are poised for significant growth in the tech landscape.

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