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Customer Service Representative at RemoteVA PH | Remote

RemoteVA PHRemote — Metro Manila, Philippines
Remote Full-time $700/mo - $700/mo

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Experience Level

Experience

Qualifications

Qualifications: Proven experience in customer service (email-based preferred). Excellent attention to detail and strong organizational skills. Proficiency in QuickBooks Online and Extensiv is mandatory. Basic knowledge of WordPress is advantageous. Able to work independently and meet strict deadlines. Outstanding written English communication skills.

About the job

Join the dynamic team at RemoteVA PH as a Customer Service Representative. In this pivotal role, you'll be responsible for managing order entries and facilitating effective email communication with our valued customers. We are seeking an individual who possesses a strong background in customer support, exceptional written communication abilities, and a knack for efficiently processing and managing orders. Familiarity with WordPress is considered an advantageous asset.

Key Responsibilities:

  • Engage with customers through email, ensuring timely and professional communication.
  • Accurately enter and process customer orders into our system.
  • Maintain and update customer records as necessary.
  • Utilize QuickBooks Online and Extensiv for effective order management.
  • If applicable, assist with updates and basic management on WordPress.

About RemoteVA PH

RemoteVA PH is a leading provider of virtual assistant services, dedicated to supporting businesses in streamlining operations and enhancing customer satisfaction through exceptional service.

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