Angkas logoAngkas logo

Customer Experience Associate

AngkasMakati, Metro Manila, Philippines
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Experience

Qualifications

At Angkas, we seek a Customer Experience Associate who has:A minimum of 6 months of experience in customer service or client-facing roles. Strong communication skills in both Tagalog and English. The ability to work on a shifting schedule and a willingness to work onsite five days a week. Openness to starting on a project-based contract. Fresh graduates are encouraged to apply!

About the job

Become a part of Angkas and contribute to delivering outstanding customer service experience to our esteemed clientele!

We are looking for a driven and customer-oriented Customer Experience Associate to enhance our team at Angkas.

In this role, you will:

  • Address customer inquiries and resolve issues through multiple communication channels including phone (inbound and outbound), email, and chat.
  • Provide exceptional service to our valued customers, fostering strong relationships through tailored support.
  • Engage with customers on various platforms such as Telegram, Social Media, In-App, Email, and Chat.
  • Participate in continuous training and development initiatives.
  • Meet or exceed daily and monthly performance targets as set by your supervisor.
  • Follow company policies and procedures diligently.

About Angkas

Angkas is a dynamic platform revolutionizing transportation in the Philippines. We prioritize exceptional customer service and are committed to creating a supportive and innovative work environment.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.