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Client Support Administrator

The Recruitment Consultancy LtdWorthing, West Sussex
On-site Full-time £17.5K/yr - £21.5K/yr

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Experience Level

Mid to Senior

Qualifications

To qualify for the Client Support Administrator role, candidates should have:Proficiency in Microsoft Office Suite, particularly Word and Excel. Prior experience in an administrative support role. Strong analytical skills with attention to detail. Excellent verbal and written communication skills. Demonstrable ability to work independently and as part of a team. A customer-centric approach to service delivery.

About the job

Join one of the largest credit management service providers in Europe, a market leader in the UK and Ireland. Our client values its workforce, employing over 950 individuals and fostering a culture of growth and success.

The Client Support Administrator will play a crucial role in managing a dedicated client relationship, potentially with a bank or a similar third party. This position involves effective communication between the client and internal departments, ensuring timely access to necessary information.

Key responsibilities include processing data feeds, generating reports, and maintaining data accuracy while regularly analyzing and reconciling account information.

The successful candidate will possess strong proficiency in Microsoft Office applications, particularly Word and Excel, and demonstrate prior administrative experience. We are seeking a self-driven individual with exceptional communication abilities and a proactive approach. A commitment to accuracy and a team-oriented mindset, coupled with outstanding customer service skills, are essential.

The starting salary for this role is £17,500, with potential growth to £21,500 as you demonstrate your skills and competency. Following a successful probationary period, your salary will increase to £18,500, with biannual salary reviews in June and November.

Additionally, there is an opportunity for variable pay, up to 14% of your annual salary, awarded quarterly based on the achievement of monthly KPIs and targets.

If you are looking to advance your career within a rapidly expanding organization that prioritizes professional development, we encourage you to apply.

This opportunity is advertised by The Recruitment Consultancy, acting as an Employment Agency.

About The Recruitment Consultancy Ltd

The Recruitment Consultancy Ltd is a leading agency in the recruitment sector, specializing in connecting talented individuals with some of the largest and most well-respected companies in the UK and beyond.

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