About the job
POSITION SUMMARY:
At Paradies Lagardère, we pride ourselves on delivering unparalleled standards that not only meet but exceed the expectations of our customers and business partners. Our Dining Division embodies the essence of true restaurateurs, passionately engaging with every guest. From innovative restaurant designs to captivating live entertainment, we focus on providing exceptional culinary offerings and outstanding hospitality. Our commitment goes beyond mere restaurant operations; we specialize in creating memorable experiences.
The Utility Associate plays a crucial role in restocking retail and kiosk locations, effectively transporting products from shared kitchens to restaurants, and offering timely, accurate, and friendly support to fellow team members. Whether you are contributing to a trendy national brand or a cherished local concept, your focus will be on delivering first-class experiences for travelers.
By joining our team, you commit to supporting our mission by upholding our service standards and encouraging fellow team members to do the same. We foster a safe work environment built on trust and respect, free from harassment.
DUTIES AND RESPONSIBILITIES:
All positions at Paradies Lagardère, including Utility, require you to embody a positive company image by providing courteous, friendly, and efficient service to customers and colleagues alike. You will embrace our family culture by adhering to our core values: Trust, Respect, Integrity, First-Class service, Innovation, and Commitment. Your responsibility also includes recognizing and satisfying all restaurant guests while remaining accountable to the Company and Restaurant Managers.
Must be passionate about guest satisfaction!
Must consistently use courteous language such as “Yes,” “Please,” and “Thank You!”
Must frequently smile!
Exceed the First-Class Service standards and behavior expectations with guests, business partners, and peers.
Maintain a professional company image by adhering to grooming and uniform guidelines, including wearing slip-resistant shoes.
Monitor and uphold cleanliness, sanitation, and organization of assigned work areas, using appropriate cleaning chemicals in compliance with OSHA regulations.
Ensure that all equipment is clean and operational and report any issues to management.
Coordinate with kiosks and shared kitchens to ensure grab-and-go products are well-stocked and readily available.

