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Technical Onboarding Associate at INFINIT | London

INFINITLondon
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:Strong analytical and problem-solving skills. Proficiency in SQL and familiarity with analytics tools. Experience in process design and optimization. Ability to work collaboratively in a fast-paced environment. Excellent communication skills, both verbal and written.

About the job

INFINIT, established in 2023, develops an all-in-one operating system designed for small and medium-sized businesses. With a footprint across Europe and the Americas, the company blends integrated banking with AI-powered tools to address industry-specific needs. INFINIT’s platform helps SMEs manage operations and unlock growth using AI agents tailored to their challenges.

Role overview

The Technical Onboarding Associate, based in London, leads the activation and onboarding of new clients. This role centers on designing and building onboarding processes from the ground up, moving beyond standard templates. The work involves hands-on use of SQL, analytics tools, and automation to streamline tasks and increase efficiency.

What you will do

  • Create and refine repeatable onboarding processes, adjusting based on outcomes
  • Analyze data to uncover insights and guide improvements
  • Share findings with pre-sales and product teams to inform their work
  • Anticipate and address problems before they impact clients

Who thrives in this role

This position suits someone who approaches challenges with a systems mindset, communicates clearly using data, and enjoys building solutions from scratch.

About INFINIT

INFINIT is a cutting-edge fintech company focused on transforming the way small and medium enterprises operate by integrating advanced AI solutions into their daily processes.

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