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Strategic Account Associate

TransPerfect LegalNew York City, New York, United States
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications for the Strategic Account Associate include:Excellent communication skills, both verbal and written. Strong analytical abilities and attention to detail. Proficiency in project management and the ability to multitask effectively. Experience with CRM software and Microsoft Office Suite. Previous experience in client-facing roles is preferred.

About the job

TransPerfect Legal brings AI, analytics, and multilingual technology to legal professionals, supporting tasks like e-discovery, forensic consulting, due diligence, privacy, managed review, and staffing. Legal teams from every Am Law 200 and Global 100 firm, along with many Fortune 500 corporate legal departments, use these solutions. As a specialized division of TransPerfect, the group focuses on technology-driven legal support.

Role overview

The Strategic Account Associate works onsite in New York City, focusing on client engagement and project management. This position supports both day-to-day client needs and internal coordination to keep projects moving smoothly.

Key responsibilities

  • Communicate with clients to understand their goals and discuss project details.
  • Act as a point of contact between clients, the Director of Business Development, and internal teams to ensure projects stay on track and meet expectations.
  • Maintain and strengthen relationships with existing accounts.
  • Track revenue streams for assigned accounts by service type.
  • Support business development by researching clients, preparing for meetings, creating presentations, and compiling quarterly reports.
  • Develop a strong understanding of TransPerfect Legal’s eDiscovery offerings and explain these capabilities to clients.
  • Prepare documents such as Statements of Work (SOWs), Requests for Proposals (RFPs), sales reports, and client correspondence.
  • Oversee billing and invoicing for assigned accounts, ensuring collections are accurate and timely, and report trends to management.
  • Assist senior team members with special projects and other tasks as needed.

Career growth

TransPerfect encourages professional development and ongoing learning. The company values ambition and self-motivation, with regular conversations about career goals and advancement throughout your time here.

About TransPerfect Legal

TransPerfect Legal is a leading provider of legal solutions, leveraging innovative technology to enhance the efficiency and effectiveness of legal professionals. With a strong client base that includes top law firms and corporate legal departments, TL is positioned at the forefront of the legal tech industry.

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