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Senior Product Manager at Ema | Bengaluru, India

EmaIndia - Bengaluru
Hybrid Full-time

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Experience Level

Mid to Senior

Qualifications

QualificationsMinimum of 6 years of Product Management experience, ideally with a focus on platform products within a consumer company or application-layer products at a recognized B2B SaaS organization. Bachelor’s degree in Computer Science or a related field from a Tier 1 institution (IIT/NIT/BITS or equivalent). Proficient understanding of Generative AI, Large Language Models (LLMs), and Agentic frameworks, with the capability to convey complex technical trade-offs in business terms.

About the job

About Ema

At Ema, we're revolutionizing AI technology to unleash creativity and productivity within enterprises. Our innovative technology enables companies to delegate repetitive tasks to Ema—the Universal AI employee. Founded by a team of ex-Google, Coinbase, and Okta executives, we are supported by some of the world's leading investors and entrepreneurs. Headquartered in Silicon Valley, we also have a vibrant office in Bangalore. This position offers a hybrid work model, with expectations for in-office collaboration three days a week.

Role Overview

As a Senior Product Manager, you will spearhead the product strategy and execution at Ema. This role involves reimagining critical functions such as customer support, employee support, enterprise search, recruiting, IT service management (ITSM), and HR operations through the lens of Agentic AI. You will collaborate with global enterprises to implement Ema, enhancing the experience of employees and HR teams across over 100 countries.

Key Responsibilities

  • Impact at Scale: Collaborate with engineering, design, and post-sales teams to support substantial deals and multi-million dollar clients, navigating the complexities of global deployments.

  • Drive Strategy & Vision: Own the comprehensive product vision and roadmap for the Employee Experience suite, transforming intricate customer needs into scalable, secure, and extensible Agentic AI product solutions.

  • Lead Execution: Gain deep insights into customer challenges through research and data to define optimal solutions, ranging from rapid prototypes to reliable, patent-grade products.

  • Empower GTM: Provide Sales and Marketing teams with engaging narratives and demonstrations to accelerate customer acquisition, while developing tools that enable partners to implement Ema autonomously.

  • Cross-Functional Leadership: Serve as the liaison between technical teams and business stakeholders, ensuring alignment and efficiency across engineering, design, and post-sales functions.

About Ema

Ema is at the forefront of AI technology, empowering businesses to enhance their workforce's creativity and efficiency. Supported by a team of industry veterans and top-tier investors, Ema is dedicated to driving innovation and excellence in the AI landscape. Our collaborative work environment fosters growth, creativity, and breakthrough solutions.

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