companyfindhelp logo

Senior Customer Success Manager

findhelpAustin, TX
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Senior

Qualifications

Proven experience in customer success or account management. Strong communication and interpersonal skills. Ability to analyze customer needs and advocate for solutions. Experience in onboarding customers and driving engagement. Passion for social impact and a commitment to our mission.

About the job

Transforming Connections to Social Care.

At findhelp, we have developed an innovative platform that simplifies the process of connecting individuals with essential social care resources. Our extensive platform offers a seamless way to track user journeys and measure the impact of our services. We proudly support an expansive network of over half a million local, state, and national programs accessible in every ZIP code across the United States, from rural communities to urban centers.
Based in Austin, Texas, findhelp has been at the forefront of enabling healthcare, government, education, and various organizations to connect those in need with vital resources since 2010, ensuring privacy and security at every step.

As a mission-driven organization, our focus is on making a positive difference by linking individuals with the programs that provide assistance with dignity and ease. Utilizing our proprietary technology, we have empowered millions of seekers to discover resources for food, health, housing, and employment.

In this pivotal role, you will cultivate enduring customer relationships, facilitate the onboarding of new clients, and drive growth within existing accounts, thereby amplifying our impact and advancing our company's mission.

About findhelp

Findhelp is revolutionizing the connection between people and social care resources through innovative technology and a vast network of programs, impacting lives positively since 2010.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.