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Senior Customer Data Scientist - Experimentation Solutions

DatadogLondon, United Kingdom; Paris, France
Hybrid Full-time

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Experience Level

Senior

Qualifications

Key Responsibilities:Act as a technical and analytical partner to customers in both pre-sales and post-sales phases, showcasing the value of Datadog’s experimentation capabilities. Assist in proof of concept initiatives by guiding customers in defining metrics, validating data pipelines, and designing statistically robust experiments. Educate clients on best practices in experiment design and analysis across various contexts, including product, marketing, pricing, and AI-driven applications. Facilitate long-term customer success by cultivating strong experimental methodologies and analytical capabilities within their teams. Collaborate with Product and Engineering to translate customer feedback into actionable product enhancements and roadmap strategies. Work alongside Sales and Solutions teams to address complex customer requirements, overcome objections, and establish trusted partnerships. Qualifications:4+ years of experience in data science with a solid foundation in statistics, causal inference, and experimental design within business or product applications. Proven experience in executing A/B tests and utilizing advanced experimentation techniques like holdouts, bandits, synthetic controls, or geo-based testing. Proficient in SQL and familiar with data warehouses and pipelines to diagnose and resolve data quality issues. Experience in a customer-facing, consulting, or pre-sales role, with the capacity to clearly communicate complex concepts to varied audiences. Adept at translating analytical findings into business impacts, influencing decisions among both technical and non-technical stakeholders. Familiarity with experimentation platforms, analytics tools, or modern data stack technologies (e.g., dbt, Airflow) is a plus.

About the job

Join Datadog as a Senior Customer Data Scientist, where you will collaborate closely with clients to design, implement, and scale impactful experimentation programs. This position is perfect for an individual with extensive expertise in applied experimentation, who excels in customer-facing roles and is driven by achieving measurable business results. You will assist clients in experiment design, metric formulation, and data validation, empowering them to establish reliable, data-driven experimental practices. By working collaboratively with Sales, Product, and Engineering teams, you will play a pivotal role in fostering customer success and enhancing product offerings.

At Datadog, we value our office culture, the relationships we forge, and the creativity we inspire. We embrace a hybrid work environment to ensure our team members achieve a work-life balance that suits their needs.

About Datadog

Datadog is a leading observability platform that provides monitoring and analytics for cloud applications. Our mission is to empower organizations to innovate faster by providing a seamless and intuitive experience for managing their services. We prioritize a collaborative and inclusive workplace culture that fosters creativity and growth.

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