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Senior Associate, DoubleDash Strategy & Operations

DoorDash Inc.New York, NY
On-site Full-time $87K/yr - $128K/yr

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Experience Level

Mid to Senior

Qualifications

Proven analytical skills with the ability to interpret data and provide insights. Experience in project management and execution. Strong interpersonal skills, with the ability to work collaboratively across teams. Capability to thrive in a fast-paced, dynamic environment. Familiarity with product analytics and experimentation methodologies.

About the job

About the Team

The Strategy & Operations team serves as the driving force behind DoorDash’s growth, tackling high-priority challenges, formulating strategies, and delivering measurable business results. We are committed to an ownership mentality, where teams are empowered to not only define but also execute strategies effectively.

The DoubleDash Strategy & Operations team is dedicated to enhancing multi-vertical growth by optimizing the customer journey in the DoorDash marketplace, ensuring seamless order discovery, addition, and completion. Collaborating closely with Product, Pricing, Finance, Analytics, and Operations, we strive to enhance revenue, improve cost efficiency, and elevate customer experience through a strategic blend of analytics, operational adjustments, and product innovations.

About the Role

The Senior Associate position in Strategy & Operations is pivotal to the DoubleDash growth engine, integrating funnel optimization, product experimentation, and marketplace economics. In this role, you will oversee daily operations that fuel our product testing, launching, and iterative processes: designing effective experiments, analyzing results to guide strategic decisions, and collaborating with Product, Operations, Engineering, and Finance to convert insights into actionable outcomes. This is a dynamic role that offers high throughput and autonomy, ideal for individuals eager to refine their skills in experimentation and product analytics while directly influencing a business segment that impacts millions of orders.

You will report to the Senior Manager of Marketplace Strategy & Operations on the DoubleDash team within the US Marketplace organization. This role is located in the United States, with flexibility across various DoorDash office hubs to facilitate close cross-functional collaboration.

Your Excitement About This Opportunity Includes...

  • Identifying and resolving complex business challenges by formulating critical questions, analyzing data, and converting insights into actionable recommendations.
  • Owning and enhancing essential elements of the DoubleDash experience, leading initiatives from planning through to launch and ongoing refinement.
  • Collaborating with cross-functional teams to drive impactful outcomes across the organization.

About DoorDash Inc.

DoorDash is a leading technology company that connects customers with their favorite local and national restaurants and stores. Our commitment to innovation and excellence drives us to create solutions that enhance customer experiences, optimize delivery operations, and facilitate better business outcomes for our partners.

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