Senior Associate, DoubleDash Strategy & Operations

About the TeamThe Strategy & Operations team serves as the driving force behind DoorDash’s growth, tackling high-priority challenges, formulating strategies, and delivering measurable business results. We are committed to an ownership mentality, where teams are empowered to not only define but also execute strategies effectively.The DoubleDash Strategy & Operations team is dedicated to enhancing multi-vertical growth by optimizing the customer journey in the DoorDash marketplace, ensuring seamless order discovery, addition, and completion. Collaborating closely with Product, Pricing, Finance, Analytics, and Operations, we strive to enhance revenue, improve cost efficiency, and elevate customer experience through a strategic blend of analytics, operational adjustments, and product innovations.About the RoleThe Senior Associate position in Strategy & Operations is pivotal to the DoubleDash growth engine, integrating funnel optimization, product experimentation, and marketplace economics. In this role, you will oversee daily operations that fuel our product testing, launching, and iterative processes: designing effective experiments, analyzing results to guide strategic decisions, and collaborating with Product, Operations, Engineering, and Finance to convert insights into actionable outcomes. This is a dynamic role that offers high throughput and autonomy, ideal for individuals eager to refine their skills in experimentation and product analytics while directly influencing a business segment that impacts millions of orders.You will report to the Senior Manager of Marketplace Strategy & Operations on the DoubleDash team within the US Marketplace organization. This role is located in the United States, with flexibility across various DoorDash office hubs to facilitate close cross-functional collaboration.Your Excitement About This Opportunity Includes...Identifying and resolving complex business challenges by formulating critical questions, analyzing data, and converting insights into actionable recommendations.Owning and enhancing essential elements of the DoubleDash experience, leading initiatives from planning through to launch and ongoing refinement.Collaborating with cross-functional teams to drive impactful outcomes across the organization.

About the TeamJoin our dynamic Advertising & Promotions team at DoorDash, where we bridge the gap between e-commerce and advertising. Our mission is to deliver impactful digital solutions that empower advertisers to connect with diverse audiences, including consumers, dashers, and merchants. In this role, you will provide invaluable insights that enhance our Ads Team and support our advertisers.About the RoleLead the management and execution of campaign and business reporting for our top advertising partners.Develop insightful case studies and be the go-to subject matter expert on our comprehensive suite of marketing solutions.Analyze trends and craft actionable recommendations for clients to optimize their business strategies.Collaborate with our Account Management and Sales teams to enhance their sales strategies and effectiveness.Work closely with cross-functional teams, including sales, marketing, analytics, and product development.You’re excited about this opportunity because you will…Build - You thrive on leveraging data to create insights that support sales and account teams, as well as clients.Operate - You are not afraid to dive into the details and get your hands dirty.Problem Solve - You enjoy tackling complex problems and deriving answers through data analysis.Partner - You have experience collaborating with sales and account teams, understanding their needs, and helping them achieve their objectives.We’re excited about you because…You possess 2-5 years of experience in analytics, consulting, strategy & operations, or related fields, with a preference for high-growth startup experience.You are proficient in SQL, with intermediate to advanced skills.You have experience with Excel and PowerPoint (or Google Sheets and Google Slides).You are adept at managing multiple projects and priorities while consistently meeting deadlines.You have a proven track record of leveraging insights to drive business success in complex environments.

About AirwallexAirwallex is the premier unified payments and financial platform tailored for global enterprises. With our unique blend of proprietary technology and software, we empower more than 200,000 businesses globally – including industry leaders like Brex, Rippling, Navan, Qantas, SHEIN, and others – providing comprehensive solutions for managing everything from business accounts to payments, spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 innovative professionals spans 26 offices worldwide. With a valuation of US$8 billion and support from renowned investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of revolutionizing the global payments and financial landscape. If you're eager to embark on the most ambitious journey of your career, we invite you to join our team.

Team Overview The Strategy & Operations group at DoorDash shapes the direction of our In-Store business line. This team focuses on sustainable growth and operational improvements by working across functions. Using data-driven insights, the team refines processes and supports decisions that improve customer experience and encourage innovation throughout the company. Role Summary The Senior Associate, In-Store - Strategy & Operations, serves as a key connector among Product, Go-To-Market (GTM), and merchant teams within DoorDash’s In-Store business (also known as SevenRooms). This role manages the commercialization of new add-on products, including Events and Lite, from early MVP testing through large-scale sales pilots and global GTM launches. Main Responsibilities Lead commercialization projects for new add-on products, coordinating efforts from MVP to global launch. Organize and align cross-functional teams, acting as the central point of coordination for each initiative. Oversee legal agreement coordination, product naming, FAQ drafting, sales positioning, and pricing and packaging strategies. Analyze market opportunities and conduct competitive research to inform go-to-market plans. Adapt global strategies to fit regional needs and market conditions. Use data analysis to build consensus and support decisions with cross-functional partners. What Sets You Up for Success Strong ability to synthesize complex data and communicate findings clearly. Experience building alignment among stakeholders in ambiguous situations. Comfort operating independently and driving projects in a B2B SaaS environment. Structured thinking and a bias for action, especially when navigating uncertainty. Dedication to using data to drive measurable revenue growth. Location This position is based in New York, NY.

About ValonValon is pioneering an AI-native operating system tailored for regulated finance, commencing with mortgage servicing. As a Series C enterprise backed by a16z, we are revolutionizing sectors often deemed too intricate to innovate. Instead of relying on outdated legacy systems, we took a bold path: establishing and managing our own mortgage servicing business, currently overseeing over $110 billion in loans. This endeavor has not only been fundamental to our understanding of the complexities involved but has also enabled us to develop software that effectively functions within regulated environments.The results are remarkable. We've transitioned mortgage servicing from a traditionally low-margin business into one boasting over 60% margins while significantly enhancing customer experiences. Major enterprise contracts are being deployed industry-wide. Our platform, ValonOS, structures every process, making it programmable and ideally suited for the AI era. With all operations flowing through a unified system enriched with data, AI agents do more than just automate tasks—they continuously enhance operational efficiency. Mortgage servicing is merely the starting point in our vision to revolutionize regulated industries and beyond.About the RoleWe are seeking a Senior Associate, Strategy & Operations to spearhead the identification, design, and implementation of the strategies, systems, and processes necessary for Valon to thrive during our next growth phase. You will become an integral part of our agile Strategy & Operations team, dedicated to eliminating bottlenecks within the business and developing new processes and functions from the ground up. This role will require you to connect various departments and leverage your influence across Product, Engineering, Deployment, Legal, and more, ensuring high-quality execution.

The Senior Associate, Marketplace Audience Strategy & Operations role at DoorDash centers on building and refining how the company engages with its marketplace audiences. This position is based in several major cities, including San Francisco, New York, Seattle, Miami, Los Angeles, Denver, Washington D.C., Tempe, Chicago, and Austin. Role overview This role focuses on analyzing market trends and working closely with teams across DoorDash to develop new approaches for audience engagement. The work involves both strategic planning and hands-on operational improvements aimed at boosting overall marketplace performance. Collaboration Expect regular collaboration with colleagues from different departments. Sharing insights and coordinating efforts will be a key part of daily work, ensuring that strategies align with broader company goals. Key responsibilities Analyze market trends relevant to DoorDash’s marketplace Develop strategies to engage and grow audience segments Work with cross-functional teams to implement and optimize these strategies Identify operational improvements to enhance marketplace performance

Join our dynamic team as a Strategy and Operations Associate where you will play a crucial role in enhancing our operational efficiency and strategic initiatives. In this position, you will collaborate closely with various departments to streamline processes and implement innovative solutions that drive organizational success.

Join our dynamic Marketplace Strategy & Operations team as a Senior Associate, specializing in Restaurant Growth. In this pivotal role, you will spearhead initiatives to enhance our restaurant marketplace, launching innovative selections, optimizing in-app merchandising, and forging new merchant partnerships. Your efforts will directly contribute to increasing marketplace revenue while strengthening DoorDash's collaboration with restaurant partners. We're looking for a proactive individual with a strong analytical mindset and a passion for driving growth in a fast-paced environment. If you're ready to take ownership of impactful projects and tackle customer challenges, we want to hear from you! This position offers a hybrid work model, blending in-person teamwork with remote flexibility.

About the TeamAt DoorDash, our Commerce Platform is a dynamic fulfillment service that supports restaurants, grocers, and retailers across the United States and beyond. It empowers these businesses to implement eCommerce fulfillment for their direct-to-consumer experiences.As a key member of the Commerce Platform team, the Senior Associate will have a pivotal role in defining, testing, and scaling our most significant initiatives.About the RoleIn your position as a Senior Associate on the Commerce Platform Growth Strategy & Operations team, you will be instrumental in driving our growth and success. Owning this segment directly, your responsibilities will include developing and executing our growth strategies with some of our largest and most strategic clients. This entails launching and scaling partnerships, identifying product-market fit, crafting strategic go-to-market approaches, and collaborating cross-functionally to advance solutions.We aspire to innovate and introduce groundbreaking products to the market. On any given day, you might collaborate with colleagues to design experiments aimed at enhancing quality and delivery operations, test cutting-edge marketing strategies, address challenges that streamline processes for both us and our merchants, or analyze data to clarify performance at the most granular level, ensuring we continue to grow. The ideal candidate will be a self-motivated individual with an entrepreneurial spirit, capable of taking ownership, developing plans from the ground up, and driving execution while securing cross-functional support to achieve the strategic objectives of DoorDash Commerce Platform.You will report to a Manager within our Commerce Platform Restaurants team in the Platform Products organization.

DoorDash is seeking a dynamic and results-oriented Senior Associate for our Marketplace Strategy & Operations team, dedicated to enhancing our DashPass subscription service. As a pivotal member of this rapidly growing segment, you will shape the subscriber experience, derive crucial insights, and spearhead innovative product testing. Join us in our mission to develop the most valuable subscription offering for our loyal customers.

About the TeamAt DoorDash, our Drive division is experiencing unprecedented growth as a fulfillment platform catering to restaurants, grocers, and retailers both domestically and internationally. We empower our partners to seamlessly integrate eCommerce fulfillment into their first-party experiences.About the RoleWe are on a mission to launch innovative SaaS products aimed at strengthening our merchant partners' relationships with their customers and enhancing brand visibility. We are looking for a strategic thinker to help us effectively introduce these products to the market and encourage widespread adoption.Example: A reputation management platform. Envision this as a centralized tool for merchants to comprehend and respond to customer feedback, enabling actionable insights.Our offerings are part of the DoorDash Commerce Platform, which serves enterprise-level restaurant brands, regional chains, and independent operators. You will engage with multiple products at different stages of development.Why You'll Love This Opportunity...This position blends strategic and operational responsibilities. Below are examples of the challenges you will tackle:Refine the sales playbook and product messaging. Discover effective messaging strategies for diverse merchant segments—enterprise chains, mid-market regional players, and independents. Experiment, iterate, and scale your findings.Conduct competitive analysis. Assess the market landscape and articulate the advantages our solutions offer over alternatives (or inaction, which can often be the greatest competitor).Engage directly with merchants. This role involves consultative sales interactions where you will connect with merchant decision-makers—marketers, operations leads, and franchise consultants—to deeply understand their goals and demonstrate how our tools can streamline their operations and enhance their leverage.

About EliseAIEliseAI is on a mission to transform vital sectors such as housing and healthcare. We believe that securing a place to live and accessing quality healthcare should be straightforward for everyone. By leveraging AI agents, we enhance existing workflows, boost efficiency, lower costs, and enrich the overall experience for users.Housing: Our platform streamlines the rental process, making it easier for tenants to tour apartments, sign leases, manage maintenance requests, and communicate effectively with property management—all from a single interface.Healthcare: We simplify the healthcare journey by facilitating appointment scheduling, streamlining intake forms, and enhancing communication between patients and providers, allowing everyone to prioritize health over paperwork.At EliseAI, organizations can minimize manual tasks, enhance accessibility, and deliver a cohesive experience across essential services. Recently, we secured a $250 million Series E funding led by Andreessen Horowitz, which will help us accelerate our mission.About The RoleWe are seeking a Senior Associate for Strategy & Operations within our housing division. This role involves supporting high-impact projects that drive growth and scalability throughout the organization. Ideal candidates will thrive in uncertain environments, enjoy cross-department collaboration, and take ownership of results. You will collaborate closely with Sales, Product, Customer Success, and Engineering teams to tackle critical challenges—whether it’s enhancing our market approach, refining client onboarding processes, or developing internal systems that promote smarter operations.Key ResponsibilitiesLead strategic projects across the customer lifecycle, from enhancing sales performance and developing pricing strategies to optimizing implementation and post-sale support.Assess client workflows and usage metrics to uncover automation opportunities, promote deeper product adoption, and achieve better outcomes.Collaborate with Sales, Product, and Customer Success teams to refine our value proposition and delivery methods for customers.Create internal processes and playbooks to facilitate scaling across sales, onboarding, support, and customer expansion.Engage with leadership to...

Willow Health is a pioneering behavioral health organization, supported by Andreessen Horowitz (a16z), Seae Ventures, and Emerson Collection. Our mission is to revolutionize the lives of individuals facing mental health challenges by delivering innovative, personalized care programs that can be accessed comfortably from home.In the U.S., one in five adults contend with mental health issues, and over 12 million individuals contemplate suicide. During mental health crises, many face significant delays in receiving the care they need. Willow Health aims to enhance this experience by broadening access to affordable, high-quality, evidence-based intensive behavioral health care.We are looking for a Strategy & Operations Associate to contribute to the execution of Willow’s strategic priorities. This high-visibility position collaborates closely with executive leadership to shape and implement the company’s strategic roadmap.This role is perfect for an individual with a background in consulting, investment banking, or strategy & operations, particularly within the healthcare industry, who is eager to transition from advisory roles to active execution in a rapidly growing health-tech environment.This position offers flexibility, with options for remote or hybrid work (co-working 2-4 times per month in NYC/Brooklyn).

Company OverviewAt EV Realty, we are revolutionizing the future of commercial transportation by establishing the essential infrastructure that facilitates the electrification of next-generation commercial fleets—one high-powered charging hub at a time. Our mission is to develop, own, and manage purpose-built EV charging hubs that address a critical barrier to fleet electrification: access to dependable, cost-effective, and scalable grid power.Our Powered Properties® are strategically positioned to meet the needs of fleet customers, delivering secure and dedicated charging solutions exactly where and when they are needed. With a focus on reliability and scalability, we provide the infrastructure necessary for mission-critical commercial fleets to maintain their operations seamlessly.We uphold values of transparency, accountability, and fostering a positive environment for our customers and our team alike. If you are enthusiastic about contributing to the new era of commercial transportation, we are eager to connect with you.Role OverviewAs a Strategy & Operations Associate at EV Realty, you will engage in high-priority projects, from the initial strategy phase through to execution and implementation, making a significant impact across the organization and helping to shape our platform for the next generation of commercial fleets.This role is designed for individuals who thrive in a fast-paced, high-impact environment. You will tackle undefined challenges, develop structured approaches to solve them, and provide actionable insights that directly influence our strategic decisions. Collaborating closely with our Business Development, Finance, Product, Operations, and Data Science teams, your contributions will go beyond producing presentations; you will be instrumental in shaping the direction of our company. One day, you may be negotiating a strategic partnership to elevate EV Realty's offerings for a national trucking company; the next, you might be analyzing the long-term potential for autonomous fleet charging in emerging markets. You'll gain firsthand insight into decision-making processes at a company navigating growth and strategy.The ideal candidate is highly organized, intellectually curious, and adept at navigating uncertainty. You thrive in complex scenarios and possess the ability to drive projects to completion, even when the route to success is not clearly defined.

Garner Health seeks a Senior Strategy & Operations Manager based in New York City. This position leads major projects aimed at improving how the company operates and delivers results. Role overview The Senior Strategy & Operations Manager partners with teams throughout Garner Health to identify areas for improvement and implement solutions that drive growth and efficiency. The work centers on both shaping strategy and ensuring strong execution across departments. Key responsibilities Lead strategic initiatives to enhance company operations Collaborate with cross-functional teams to identify and act on opportunities for improvement Develop and implement solutions that support organizational growth Location This role is based in New York City, New York.

Join our dynamic Merchant Strategy & Operations team at DoorDash, where we strive to create an unparalleled experience for our restaurant partners. As a Senior Associate, you will spearhead efforts to enhance merchant support, ensuring our partners thrive on the DoorDash platform. Your role will encompass developing innovative strategies, implementing data-driven solutions, and collaborating with various departments to elevate our service offerings, ultimately driving merchant satisfaction and loyalty.

About PMG PMG is a global independent marketing services and technology firm, recognized by Ad Age as a Best Place to Work for 11 years running and named by Fast Company as a Best Workplace for Innovators since 2022. The company brings together business strategy, creative thinking, media expertise, and proprietary technology (Alli) to deliver digital solutions and media strategies. PMG’s team of over 900 professionals supports brands like Apple, Nike, Sephora, Experian, and Whole Foods in more than 85 countries. Role Overview: Senior Associate, Client Strategy This Senior Associate, Client Strategy position sits in New York, NY. The role centers on shaping media strategies that help brands grow, adapt, and connect with their audiences. The work goes beyond campaign management, blending business insight, media planning, and cross-channel collaboration to drive results. What You Will Do Partner with clients, media leads, analytics teams, and creative partners to design and execute media strategies tailored to each brand’s goals Manage daily client communications and relationships Develop strategic plans that guide media investment and campaign direction Monitor and report on campaign performance, identifying opportunities for optimization Contribute innovative ideas to improve client satisfaction and engagement Refine internal processes and support team planning initiatives Help drive projects that enhance both client outcomes and agency standards What PMG Values PMG encourages curiosity, accountability, and creativity. The team values leadership at every level and supports professional growth, aiming to create an environment where each person can make a meaningful impact. Who Thrives Here This role suits those who build strong client relationships, enjoy collaborating across disciplines, and want to help brands grow through smart, integrated media solutions.

Join our dynamic team at zip as a GTM Strategy & Operations Associate focused on Business Development Representatives (BDR). In this pivotal role, you will contribute to the execution of our go-to-market strategies, driving operational excellence and supporting our sales initiatives. We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about optimizing processes to enhance team performance.

MongoDB is on the lookout for a dynamic Business Operations & Strategy Associate to spearhead strategic and operational initiatives throughout the organization. In this pivotal position, you will integrate operations, analytics, finance, and product management, collaborating closely with internal stakeholders to tackle complex business challenges.We seek a proactive self-starter who excels in clear and effective communication with leadership and has the capacity to balance multiple priorities. You will drive projects from inception to completion, deliver rapid value, and thrive in a fast-paced, ever-evolving environment.This hybrid role allows for flexibility, requiring you to be in our New York City, Austin, Palo Alto, or San Francisco office approximately two to three days a week.

At MongoDB, we are looking for a dynamic Business Operations & Strategy Associate to spearhead our strategic and operational endeavors. This role positions you at the crossroads of operations, analytics, finance, and product management. You will collaborate with internal teams to tackle intricate business challenges and drive impactful solutions.The ideal candidate is a proactive self-starter who excels in clear communication with leadership while managing multiple priorities effectively. You are committed to seeing projects through from inception to completion, delivering value rapidly, and thriving in a fast-paced, challenging environment.We are particularly interested in candidates located in the New York City area, as our hybrid work model requires 2-3 days in the office each week.