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Senior Analyst, Order Management

FivetranOakland, California, United States, AMER
Hybrid Full-time $129.6K/yr - $162K/yr

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Experience Level

Mid to Senior

Qualifications

Qualifications:Strong analytical skills with attention to detail. Proficiency in Salesforce CPQ and NetSuite. Experience in order management and validation processes. Ability to work collaboratively across teams. Understanding of revenue recognition rules and SOX compliance.

About the job

Since its inception, Fivetran has been dedicated to simplifying and ensuring reliable access to data, akin to the reliability of electricity. Our platform allows customer data to be delivered to their warehouses, ready for querying without the need for engineering or ongoing maintenance. We take pride in the fact that more organizations are utilizing our technology daily to become data-driven.

About the Role

We are on the lookout for a proactive and detail-oriented Senior Analyst for Order Management to oversee our global order validation operations. This pivotal role is essential for maintaining accurate bookings, ensuring system integrity, and implementing scalable operational practices as we gear up for sustained growth and our transition to a public company.

In this role, you will manage our global order management processes, directly supervising an analyst based in India. You will be the main point of coordination across Salesforce, Product, and NetSuite to facilitate smooth order processing, address deal exceptions, and strengthen audit-ready controls throughout our Quote-to-Cash (QTC) lifecycle.

This is a full-time hybrid position based at our Oakland office, offering a blend of remote flexibility and in-person collaboration, with two office days each week to foster team connections.

Technologies You’ll Use

Salesforce CPQ, NetSuite, Celigo, Jira, Looker, Avalara, Google Workspace, OTC tools

What You’ll Do

  • Oversee global order management operations and ensure the final review and transition of opportunities to closed/won status in Salesforce.

  • Act as the primary validator for order completeness, accuracy, and compliance with Fivetran’s bookings policy, revenue recognition guidelines, and SOX standards.

  • Collaborate with Deal Desk, GTM, and Revenue Accounting teams to evaluate contracts and resolve booking issues.

About Fivetran

Fivetran is at the forefront of building data pipelines to empower the modern data infrastructure for thousands of businesses. Our mission is to make data access as seamless and reliable as electricity, enabling organizations to harness their data effectively.

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