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Retail Customer Service Representative

EntainLondon
On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for candidates who are passionate about customer service. Ideal applicants will possess:Strong communication skillsAbility to work in a fast-paced environmentPrevious experience in retail or customer service is preferredA positive attitude and a commitment to delivering top-notch service

About the job

The Retail Customer Service Representative at Entain acts as the first point of contact for customers visiting the London retail location. This position centers on guiding visitors through the shop, offering support as they explore sports betting and gaming services. The main goal is to ensure each customer receives helpful and friendly service throughout their visit.

What you will do

  • Greet customers as they arrive and help them with any needs in the shop
  • Provide clear answers to questions about available products and services
  • Address customer queries and concerns in a timely manner
  • Assist visitors in understanding and using the betting and gaming options
  • Work to make every customer’s experience positive and welcoming

About Entain

Entain is a prominent international sports betting and gaming company, committed to providing a safe and enjoyable experience for its customers. With a diverse portfolio of brands, we lead in innovation and responsible gaming practices.

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