companyVeeva Systems Poland sp. z o.o. logo

Product Support Engineer

Hybrid Full-time

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Experience Level

Experience

Qualifications

Ideal candidates will have strong analytical and problem-solving skills, a background in customer support or technical support, and the ability to work collaboratively in a team environment. Familiarity with software development processes and tools is a plus.

About the job

Join Veeva Systems, a pioneering force in industry cloud solutions, dedicated to accelerating the delivery of therapies to patients in the life sciences sector. As one of the fastest-growing SaaS companies, we achieved over $2B in revenue last fiscal year and are poised for even more growth.

Our core values define us: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the needs of customers, employees, society, and investors.

As a Work Anywhere company, we offer the flexibility to work from home or in the office, ensuring you can thrive in your preferred environment.

Be a part of our mission to transform the life sciences industry and create a positive impact for our customers, employees, and communities.

The Role

We are looking for a skilled Product Support Engineer to join our expanding Product Support team. As part of a recognized market leader in SaaS for Life Sciences, you'll support both customers and internal teams such as Consulting and Sales Engineering.

The Product Support team is rapidly growing in Poland and Hungary. As a valued team member, you'll collaborate closely with Development and QA teams to diagnose, troubleshoot, and resolve intricate issues. Your ability to learn quickly, persist, and think creatively will be essential.

This is a full-time position with optional on-call responsibilities for weekend coverage. Candidates must be based in Poland and eligible for employment, as Veeva is unable to sponsor work visas. You will be applying for a Contract of Employment with Veeva Systems Poland sp. z o.o.

About Veeva Systems Poland sp. z o.o.

At Veeva Systems, we are at the forefront of innovation in life sciences, delivering cloud-based solutions that enhance the efficiency of our clients. Our commitment to our values and our customers has enabled us to grow rapidly while making a positive impact on the world.

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