About the job
About Valon
Valon is pioneering an AI-native operating system tailored for regulated finance, with a particular focus on revolutionizing mortgage servicing. Backed by a16z and currently in our Series C funding phase, we are redefining industries typically viewed as resistant to innovation.
Unlike others who rely on outdated legacy systems, we have established our own mortgage servicing business that manages over $110 billion in loans. This unique foundation enables us to grasp the complexities involved in creating effective software solutions for regulated industries.
The outcome of our efforts is evident; we've elevated mortgage servicing from a business with 0% margins to over 60% margins, all while significantly enhancing customer experiences. Major enterprises are now implementing our solutions across the industry.
Our flagship product, ValonOS, is an integrated platform that streamlines processes and is perfectly equipped for the AI-driven future. As all operations converge through a single system enriched with data, our AI agents not only automate tasks but also enhance operational efficiency continuously. Mortgage servicing is merely the first step in our broader vision to innovate within regulated sectors and beyond.
Your Role as a Product Strategist
In the capacity of a Product Strategist, you will play a crucial role in guiding the evolution of Valon’s SaaS servicing platform and overseeing its deployment with enterprise clients. You will be the key driver in engaging with clients, from initial sales presentations through implementation and into post-launch support. Collaborating closely with both technical and non-technical stakeholders, you will facilitate the delivery of impactful solutions. This hybrid role combines project management skills, strategic problem-solving, and collaborative efforts.
Key Responsibilities
- Serve as a mortgage servicing subject matter expert, shaping business requirements that translate into product features.
- Engage with clients throughout the deployment process, from sales demonstrations to product support.
- Act as a product expert, educating clients on the optimal use of Valon’s SaaS platform.
