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Deployment Strategist

ValonNew York
Hybrid Full-time

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Key ResponsibilitiesFacilitate Enterprise Deployments: Oversee and manage the implementation of Valon’s platform across diverse client projects, promoting adoption, usability, and long-term value. Address Client Challenges: Analyze customer workflows to develop practical solutions that accommodate real-world constraints.

About the job

About Valon

Valon is pioneering an AI-native operating system tailored for regulated finance, focusing initially on mortgage servicing. Supported by a16z, our Series C company is redefining industries often deemed too intricate for innovation.

Instead of relying on outdated legacy systems, we’ve created and manage our own mortgage servicing enterprise, overseeing more than $110 billion in loans. This hands-on experience has equipped us with the insights necessary to develop effective software solutions for regulated sectors.

We’ve successfully transformed mortgage servicing from a business with marginal profits into one yielding over 60% margins while significantly enhancing customer satisfaction. Our groundbreaking ValonOS platform is designed for the AI era, streamlining processes and enabling continual operational improvements through rich data integration.

Mortgage servicing is just the beginning; we envision a broader transformation across various regulated industries.

Role Overview

As a Deployment Strategist at Valon, you will play a pivotal role in launching our AI-driven platform for large enterprise clients within a complex, highly regulated environment. You will be the key liaison on-site with customers, ensuring a seamless connection between our innovative technology and operational success.

This hybrid position combines elements of strategy, product development, business operations, and technical troubleshooting. You will engage with enterprise clients, translating intricate requirements into scalable workflows, resolving challenges in real-time, and collaborating with internal engineering and product teams to guarantee successful deployments.

Expect to be deeply embedded with users during critical phases, comprehensively understanding their unique challenges and guiding the implementation process. This is a highly impactful role for individuals who thrive in dynamic environments and aspire to contribute to building a lasting legacy.

About Valon

Valon is at the forefront of revolutionizing the mortgage servicing industry through cutting-edge technology and innovative practices. With a commitment to excellence and a focus on customer satisfaction, Valon is setting new standards in the financial services sector.

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