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Patient Concierge - Front Desk Receptionist

AirSculptSan Jose, California, United StatesNew
On-site Full-time

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Experience Level

Entry Level

Qualifications

Desired QualificationsStrong interpersonal and communication skills. Ability to work in a fast-paced environment and manage multiple tasks efficiently. Detail-oriented with strong organizational skills. Proficiency in handling medical records and scheduling software. Experience in customer service or healthcare is a plus.

About the job

AirSculpt specializes in minimally invasive body contouring procedures designed for comfort and precision. With more than 75,000 cases completed across over 30 locations in the US and Canada, the company focuses on delivering noticeable results while minimizing recovery time.

Role overview

The Patient Concierge - Front Desk Receptionist acts as the first point of contact for patients at the San Jose clinic. This position plays a key part in building trust and confidence with both new and returning patients. A friendly, professional approach is essential to ensure each patient feels welcomed and supported throughout their experience. This is a full-time role that requires flexible scheduling, including working on Saturdays.

What you will do

  • Welcome patients in person and answer phone calls promptly and courteously.
  • Coordinate the clinic schedule and manage appointments, following established check-in procedures.
  • Maintain accurate and organized medical records.
  • Keep the front desk and work areas tidy and stocked, and alert management when supplies run low.
  • Support a positive and professional environment for patients and staff.
  • Assist with daily clinic operations as directed by the Practice Manager.
  • Take on additional tasks as assigned by management.

About AirSculpt

AirSculpt is a leader in innovative body contouring treatments, dedicated to providing exceptional patient experiences and results through advanced technology and skilled professionals.

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