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Partnerships Operations Executive at Duffel | London

DuffelLondon, United Kingdom
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications2-4 years of experience in travel partnerships, commercial operations, or airline account management. Strong understanding of airline distribution models (GDS and NDC). Proficient with performance data and commercial reporting. Exceptional attention to detail and proactive operational mindset. Strong communication skills for engaging with external partners and internal stakeholders.

About the job

Duffel is building infrastructure and tools to simplify travel for individuals and companies alike. The team’s mission is to make travel systems easier to use and more reliable. Supported by investors including Y Combinator, Benchmark, Blossom, Index Ventures, and Kima Ventures, Duffel focuses on improving the travel experience for airline passengers around the world.

Role overview

The Partnerships Operations Executive, based in London, plays a key part in Duffel’s global supply strategy, especially across airlines and new travel sectors. As Duffel expands its supplier network, this role ensures operational coordination and commercial accuracy. Daily work centers on keeping partnerships organized, transparent, and functioning smoothly.

What you will do

  • Performance reporting: Prepare and manage regular supplier performance reports for airlines, hotels, and other travel partners.
  • Commercial oversight: Track commission structures, incentives, and contract terms to keep internal records up to date.
  • Operational support: Coordinate tasks that help maintain efficient operational workflows.

Requirements

  • Experience: 2-4 years in travel partnerships, commercial operations, or airline account management.
  • Industry knowledge: Familiarity with airline distribution systems (GDS and NDC) is a strong advantage.
  • Data skills: Comfortable working with performance data, commercial reports, and commission models.
  • Attention to detail: Careful and proactive in both strategic and routine tasks.
  • Communication: Confident working with external partners and internal teams in a startup environment.

Location

This role is based in London, United Kingdom.

About Duffel

At Duffel, we are dedicated to transforming the travel experience by simplifying complex systems and creating innovative tools that anticipate the needs of the modern traveler. As a forward-thinking company, we leverage technology to address the challenges faced by over 4 billion airline passengers, making travel more accessible and enjoyable.

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