Partnerships Operations Executive at Duffel | London

Duffel is building infrastructure and tools to simplify travel for individuals and companies alike. The team’s mission is to make travel systems easier to use and more reliable. Supported by investors including Y Combinator, Benchmark, Blossom, Index Ventures, and Kima Ventures, Duffel focuses on improving the travel experience for airline passengers around the world. Role overview The Partnerships Operations Executive, based in London, plays a key part in Duffel’s global supply strategy, especially across airlines and new travel sectors. As Duffel expands its supplier network, this role ensures operational coordination and commercial accuracy. Daily work centers on keeping partnerships organized, transparent, and functioning smoothly. What you will do Performance reporting: Prepare and manage regular supplier performance reports for airlines, hotels, and other travel partners. Commercial oversight: Track commission structures, incentives, and contract terms to keep internal records up to date. Operational support: Coordinate tasks that help maintain efficient operational workflows. Requirements Experience: 2-4 years in travel partnerships, commercial operations, or airline account management. Industry knowledge: Familiarity with airline distribution systems (GDS and NDC) is a strong advantage. Data skills: Comfortable working with performance data, commercial reports, and commission models. Attention to detail: Careful and proactive in both strategic and routine tasks. Communication: Confident working with external partners and internal teams in a startup environment. Location This role is based in London, United Kingdom.

Transforming Travel into an Effortless ExperienceAt Duffel, we believe travel should be seamless and enjoyable. Whether it's reconnecting with loved ones, embarking on thrilling adventures, or navigating pivotal business journeys, travel is vital to our lives. However, the traditional processes have often led to frustration and inefficiency. With over 4 billion airline passengers depending on outdated technology, we recognize the urgent need for innovation.That's why we're committed to revolutionizing the travel industry infrastructure. Join us as we simplify complex systems and create cutting-edge tools designed to make travel effortless and accessible for everyone.As proud alumni of Y Combinator's S18 cohort and backed by renowned investors including Benchmark, Blossom, Index Ventures, and Kima Ventures, we are poised to reshape the future of travel.The Finance Team at DuffelOur dynamic Finance team oversees comprehensive financial operations to support the Duffel Group, which encompasses six reporting entities across four regions. This role presents a unique opportunity for those eager to dive into a multifaceted position, fast-track their learning, and contribute to our exciting mission. You will manage vital aspects of financial operations, drive process enhancements, and apply sound business judgment in your responsibilities.Your Role as a Reconciliation SpecialistIn this critical position, you will manage reconciliation processes across diverse accounts and entities, ensuring the precision and reliability of financial records. Collaborating closely with the finance team and operations, you will maintain streamlined workflows, investigate discrepancies, and partner with product development for process automation. Your contributions will be essential in ensuring our financial data is accurate, trustworthy, and primed for high-level analysis, thereby supporting our agency operations.

Join us as a Fraud Analyst in London, where we are revolutionizing the travel industry.Are you passionate about data analysis and fraud prevention? At Duffel, we are committed to simplifying travel by enhancing payment systems and ensuring secure transactions for over 4 billion airline passengers.As a part of our dynamic London team, you will play a crucial role in identifying fraudulent activities, formulating detection rules, and collaborating with our engineering and data science teams.If you thrive on solving complex challenges and making a significant impact, this is your opportunity to contribute to the future of travel!

Are you passionate about transforming the travel experience? Join Duffel as a Travel Support Consultant and help us revolutionize the way people travel.In this role, you will work UK business hours, with a degree of flexibility in your shift patterns. Your mission will be to assist travelers with their booking queries, ensuring exceptional service whether it’s through voluntary changes requested by passengers or involuntary changes from airlines.Travel opens up a world of possibilities, from visiting loved ones to embarking on new adventures or attending important business meetings. At Duffel, we recognize the challenges travelers face and are committed to making travel seamless and enjoyable.Having been part of the Y Combinator S18 cohort and supported by notable investors like Benchmark and Index Ventures, Duffel is at the forefront of transforming travel infrastructure. Join us on our mission to simplify travel systems and create tools that will make future travel effortless.About the Travel Operations TeamOur Travel Ops team is dedicated to managing all booking-related inquiries, ensuring that every traveler receives the highest level of customer service. This position goes beyond traditional customer support, allowing you to make a real impact on the travel experience.

Join our dynamic team at Duffel as a Fraud Analyst in London, where you will play a crucial role in identifying and preventing fraudulent activities. Your keen analytical skills will be essential in assessing risks and implementing effective strategies to safeguard our operations. If you are passionate about leveraging technology and data analysis to combat fraud, we want to hear from you!

Join our dynamic team at duffel as a Customer Success Manager in London, where you will play a pivotal role in ensuring our clients achieve maximum value from our innovative travel technology platform. You will be responsible for developing strong relationships with our customers, understanding their goals, and proactively managing their success journey.Your efforts will not only enhance customer satisfaction but will also contribute to the overall growth of our business. If you are passionate about enhancing customer experiences and driving success, we would love to hear from you!

Travel Support Engineer (Backend)*Fullstack experience is a plus. London (Hybrid - 2 days onsite) Permanent | Visa sponsorship available | Immediate start Experience: Mid–SeniorTransform travel support with your expertiseAt Duffel, our passion for travel drives us to enhance the experience for every traveler. We understand the challenges faced when systems falter, and we are committed to developing innovative, efficient, and user-friendly support tools.In this position, you won't merely be coding; you'll play a key role in developing our first LLM-powered assistant within our support product. Your efforts will automate repetitive processes, allowing our Travel Operations team to tackle more complex issues, while creating enjoyable tools for travelers and colleagues alike. Each line of code you produce will make a significant difference.Key Responsibilities:• Develop full-stack features using React, TypeScript, Next.js, and Elixir that users engage with daily• Collaborate with designers to craft self-service tools that enhance traveler satisfaction• Integrate internal and external systems to deliver a seamless support experience• Streamline repetitive tasks, empowering your colleagues to focus on uniquely human challenges• Explore AI and automation technologies, contributing to the evolution of real-world applicationsIdeal Candidate:• Prioritizes the user experience over mere functionality• Enjoys simplifying complex challenges into clear, effective solutions• Exhibits curiosity about AI and automation, eager to integrate it into tangible products• Communicates technical concepts in a straightforward manner for broad understanding• Is passionate about delivering an exceptional user experiencePreferred Qualifications: Experience in SaaS/B2B, cloud platforms (GCP, Vertex AI), or familiarity with operational or support tooling.Why Join Us?At Duffel, you'll be part of a team that values meaningful work while fostering a fun environment: Competitive salary and potential equity Work From Anywhere – Choose your work location, locally or globally Duffel Travel Allowance – Experience the product you contribute to Generous parental leave Sabbatical programme – 3 months paid leave to recharge Visa sponsorship available Enjoy a vibrant Shoreditch office with regular team gatherings.

The ideal candidate should be prepared to work during UK business hours, with some flexibility in shift patterns.Join us in making travel effortless.Travel is vital in our lives, whether for visiting loved ones, embarking on thrilling adventures, or attending pivotal business meetings. However, many of us have faced the frustrations involved in reaching our destinations. Over 4 billion airline passengers today rely on technology that has fallen behind the expectations of the modern, connected traveler.That’s why we are on a mission to transform the travel industry's infrastructure, simplifying processes and creating tools that will make future travel seamless and enjoyable.As a proud participant of Y Combinator’s S18 cohort, we have the backing of prestigious investors like Benchmark, Blossom, Index Ventures, and Kima Ventures, who have helped shape some of the world's largest companies.A note on our job application processWe recognize that applicants engage with job postings differently. Some may feel they need to meet 100% of the qualifications listed, while others may consider 60% good enough. If you believe you possess the skills for this role but don’t meet every requirement, we encourage you to reach out. We’d love to learn more about you and explore if this could be a great match.About the Travel Operations Team at DuffelThe Travel Operations team is dedicated to handling all inquiries related to bookings, whether they involve voluntary changes requested by travelers or involuntary changes imposed by airlines. We collaborate closely with our customers to ensure their travelers receive exceptional service.

Transforming Travel, One Experience at a TimeThe ideal candidate will thrive in a UK business hours environment while demonstrating flexibility in shift patterns.Travel is a vital component of our lives, whether it’s reuniting with loved ones, embarking on thrilling adventures, or attending pivotal business meetings. However, countless travelers encounter frustrations in reaching their destinations. In fact, over 4 billion airline passengers today depend on outdated technology that fails to meet the demands of the modern, connected traveler.At Duffel, we're on a mission to revolutionize the travel industry. Our goal is to simplify travel systems and develop innovative tools that make the process seamless and enjoyable for everyone.As a proud member of Y Combinator's S18 cohort, we are supported by leading investors including Benchmark, Blossom, Index Ventures, and Kima Ventures—an incredible network that has contributed to the growth of some of the world’s most successful companies.We Value Diverse PerspectivesWe recognize that individuals approach job postings in unique ways. Some may feel they need to meet every requirement to apply, while others may see a 60% match as sufficient. If you believe you possess the necessary skills, even if you don’t meet every single criterion, we encourage you to reach out. We would love to connect, learn about your background, and explore potential fit.About Our Travel Operations TeamThe Travel Ops team is dedicated to addressing a wide range of booking inquiries, whether they involve voluntary changes requested by travelers or involuntary modifications initiated by airlines. Our focus is on providing exceptional customer service to ensure every traveler has a positive experience.This position transcends typical customer support roles.We are seeking individuals with experience in roles such as Travel Advisor, Travel Agent, Travel Consultant, Travel Sales Consultant, Ticketing Agent, or Travel Counsellor.

Three UK seeks a Partnerships Executive in London to help develop and maintain key relationships with partners. The position supports the company’s goal of providing reliable connectivity and a positive customer experience. Role overview This role centers on building and nurturing strategic partnerships. The Partnerships Executive will work with internal teams and external organizations to strengthen collaboration and ensure shared objectives are met. Key responsibilities Establish and manage partnerships that align with Three UK’s business goals Maintain ongoing communication with partners to support mutual success Contribute to initiatives that enhance customer connectivity and satisfaction Location This position is based in London.

Join us in revolutionizing travel!Travel is more than just a journey; it connects us with loved ones, opens up new adventures, and creates unforgettable experiences. Yet, the frustrations of travel can often overshadow the excitement. Over 4 billion airline passengers depend on outdated technology that fails to meet the expectations of today's connected traveler.At Duffel, we are on a transformative mission to modernize the travel infrastructure. We aim to simplify complex systems and develop innovative tools that ensure a seamless travel experience for everyone.As part of the Y Combinator S18 cohort, we are proudly backed by notable investors including Benchmark, Blossom, Index Ventures, and Kima Ventures, who have played a pivotal role in the growth of some of the world’s leading companies.Position OverviewIf you are passionate about customer success and excel at solving intricate technical challenges, this is the perfect opportunity for you. Duffel is seeking a Customer Success Engineer (CSE) to deliver expert technical support to our key clients. In this role, you'll assist customers by answering their inquiries and recommending effective ways to leverage our APIs to create outstanding travel experiences. Furthermore, you will work closely with various teams across Duffel, including Product, Engineering, Finance, and Travel Operations, to guarantee an exceptional customer journey with our products and services.

About UsPlinth is an innovative tech startup rapidly expanding in the realm of charities, foundations, and local government initiatives. We believe in the power of small, local charities that, while incredibly effective, often remain unnoticed due to lack of resources. Our mission is to equip these organizations with the essential tools they need and to highlight the vital work they perform. Discover more on our blog. Rapid Growth: We're on an exciting trajectory, aiming for 3-4x growth this year. With over 7 new sales monthly and frequent feature updates, your contributions will directly influence our scaling efforts, granting you significant responsibility from day one. Meaningful Impact: Working with charities and grassroots organizations throughout the UK and soon abroad, every deal you help close empowers entities that are transforming lives in their communities. Join a Unique Team: Our team is a blend of talented and collaborative individuals, united by a slightly quirky spirit. We prioritize impact, speed, and transparency, enjoying a high-trust, creative environment in our Old Street office.

Role Overview Houst is hiring a Sales Executive focused on Partnerships in London. This role centers on building and maintaining relationships with potential partners, supporting sales efforts, and playing a key part in the company’s growth plans. The work directly shapes Houst’s market reach and revenue. What You Will Do Identify and connect with new partners to expand Houst’s network Develop and manage ongoing relationships with partners Support and drive sales initiatives tied to partnership growth Contribute ideas and effort to the overall sales and growth strategy Who We’re Looking For Motivated and enthusiastic about sales Strong ability to build and sustain partnerships Comfortable working in a busy, changing environment Keen to grow professionally within a collaborative team This position is based in London, England, United Kingdom.

Customer & Partnerships Operations ManagerLocation: LondonEmployment Type: Full-timeWorkplace Type: In-office (4 days/week)Are you passionate about driving scalable commercial execution? Do you excel at the intersection of systems, data, and processes? Do you find joy in translating strategic initiatives into operational success? If this resonates with you, we would love to connect!About UsAt Modulr, our vision is to create a world where every business is empowered by embedded payments. We facilitate streamlined payment solutions for businesses ranging from SMEs to large enterprises across the UK and Europe, enabling them to efficiently manage their funds through a variety of payment methods, accounts, and card products. To learn more about our mission and culture, visit our website and our careers page.Your ResponsibilitiesLead the operational management for the Account Management and Partnerships Teams.Serve as a Revenue Operations business partner to both teams.Develop and maintain scalable and efficient operational processes.Support the design and implementation of commission plans.Oversee the internal exception process for revenue reductions affecting customers.Conduct weekly reviews of deals with the team to ensure pipeline health and report updates to leadership and FP&A.Establish operational processes for the newly formed Partnerships Team.Create and manage comprehensive reports and dashboards for the Account Management and Partnerships functions.Model partnership programs to drive revenue growth and profitability.Optimize Salesforce and Partner Relationship Management (PRM) tools for enhanced reporting and efficiency.Continuously assess end-to-end processes for opportunities for efficiency and automation.Implement renewal management processes and provide modeling for significant strategic renewals.Deliver Go-To-Market reporting to commercial leadership for Account Management and Partnerships.Collaborate with the broader Revenue Operations and Commercial teams on Go-To-Market projects.Who You AreQualifications:A commercially focused individual with an operational mindset.Demonstrated experience supporting commercial teams in similar roles.

Join Duffel as a Backend Software Engineer and play a pivotal role in shaping the future of travel technology. We are seeking passionate individuals who thrive on solving complex challenges and are excited about creating scalable and efficient backend systems.

About Nexxen: At Nexxen, we revolutionize advertising through a flexible, data-driven approach. Our innovative technology empowers advertisers, agencies, publishers, and broadcasters worldwide to harness data and advanced television in ways that resonate with their unique needs. At the heart of our offerings is a robust technology stack that includes a demand-side platform (DSP) and a supply-side platform (SSP), all anchored by the Nexxen Data Platform.Why Join Us? Be part of a dynamic team that is reshaping the advertising landscape with our creative and adaptable solutions. At Nexxen, we embrace a culture rooted in the 3Cs: Customer Centricity, a Curious Mindset, and Collaboration without Ego. Our global presence means you can contribute to impactful projects that drive real change.Your Safety is Our Priority: Nexxen is committed to the safety and well-being of its employees. We advise all job seekers to be cautious of online scams and fraudulent job listings. Rest assured, Nexxen will never ask for payment in any form as a condition of employment. If you encounter suspicious communications or job postings claiming to be from Nexxen, please reach out to us at infosec@nexxen.com for verification. Your trust is paramount. Stay safe and informed.

At Clarion Events, our employees are the cornerstone of our success. We take pride in our core values of PASSION, CARE, IMAGINATION, and TRUST, which guide our operations across a diverse range of exhibitions and conferences.If you resonate with our values and aspire to contribute to a thriving, innovative, and creative global company, we encourage you to apply.Role Overview:We are thrilled to announce an opening for an Operations Executive within our Confex Operations team. This pivotal role will focus on the organization of small to medium-sized events and provide support for larger events across various sectors, including Energy, Oil & Gas, Transport, Internet Retailing, and Life Sciences.The ideal candidate will possess proven experience in delivering top-notch events and demonstrate the capacity to thrive under pressure in a fast-paced environment, while maintaining attention to detail.Key Responsibilities:Plan and execute small events, including conferences, tabletop exhibitions, and dinners, from inception to completion with managerial support.Collaborate within a team to deliver operations for medium and large conferences and exhibitions, assisting with essential tasks under managerial guidance.Oversee logistics for exhibitors and sponsors to ensure fulfillment of all packages sold by the portfolios.Produce and communicate detailed technical manuals for exhibitors promptly with managerial assistance.Coordinate speaker communications and manage all speaker requirements to ensure smooth running of conference programs.Organize travel and accommodations for staff and speakers within budget constraints.Respond efficiently to requests from speakers, sponsors, and exhibitors both pre-event and onsite.Work closely with Portfolio Directors, Producers, the project team, and fellow Operations team members to ensure seamless event delivery.Manage event costs, prepare and report budgets, including raising purchase orders and finalizing costs with managerial support.Oversee suppliers and orders for event signage, AV, venue, catering, and sponsored items as needed with managerial guidance.Develop a comprehensive understanding of health & safety regulations, ensuring compliance from all parties, and assist in preparing health & safety documentation.Support the Operations team with ad hoc tasks as required, including administrative duties as directed by the manager or Senior Operations Managers.Demonstrate clear and effective communication of ideas and processes.

Brand Partnerships ManagerOUR MISSIONAt carwow, our mission is to transform the car-buying experience into a seamless and enjoyable journey. By leveraging cutting-edge technology, impactful media, and extensive automotive knowledge, we have revolutionized the way people buy, sell, advertise, and lease cars.Initially starting as a simple reviews platform, we have evolved into one of Europe’s largest online car marketplaces. Last year, we achieved remarkable growth of over 50%, facilitating nearly £3 billion worth of vehicle transactions on our site, while listing £1.8 billion worth of cars through our Sell My Car service.In 2024, we made a significant leap by acquiring Autovia, the creators of AutoExpress and Evo magazines, effectively doubling our audience overnight. Today, we proudly host one of the world’s largest YouTube channels with almost 10 million subscribers and over 1.1 billion annual views. Our magazines sell 1.2 million print copies, and we enjoy an annual web content reach exceeding 350 million.And we’re just getting started!OEM & MEDIA TEAM @ CARWOWIn this pivotal role, you will take charge of fostering, building, and enhancing our relationships with automotive brands across the UK. You will manage a dedicated portfolio of brands, allowing for autonomy, accountability, and ownership. Your mission will be to deepen and expand these relationships, empowering you to craft, develop, and implement tailored strategies for each brand, ensuring we deliver exceptional value and innovation in collaboration with our partners.YOUR MISSIONSuccess in this role hinges on your ability to cultivate relationships, engage in creative thinking, and balance immediate objectives with a long-term vision for each brand. You will collaborate closely with our Head of OEM & Media and a broader team of Brand Partnerships Leads, providing support and promoting professional growth.In addition to managing your portfolio, you will play a crucial role in shaping the future of both the OEM & Media business and carwow by offering invaluable feedback from our partners to continuously enhance our products and offerings.KEY RESPONSIBILITIESThis role centers around partnership management - you will directly own our partner relationships, lead new partner pitches, and foster rapport. The ultimate aim is to broaden the scope and depth of carwow’s partnerships with automotive brands throughout the UK.You will create and deliver coherent strategies that align with our partners’ objectives, ensuring mutual growth and success.

Vendelux is revolutionizing the event marketing landscape by empowering companies to uncover the most impactful events. Event marketers are the backbone of thriving businesses, responsible for lead generation and brand enhancement. At Vendelux, we aim to amplify the effectiveness of every event a company sponsors or attends.As a Series A SaaS company, we provide the definitive system of record for event marketing. Our innovative software platform delivers exclusive insights that enable high-growth companies to identify the events, conferences, and trade shows that yield the highest return on investment. Our AI-driven platform is frequently described as a dream solution for event marketers.Founded in 2021, Vendelux recently secured a $14 million Series A funding round led by FirstMark, known for its investment in successful companies like Shopify, Pinterest, Discord, and Airbnb. Our leadership team boasts experience from esteemed organizations including Bain, ZoomInfo, Shutterstock, and others.We are seeking a Partnerships Manager located in London to drive Vendelux’s expansion across the EMEA region. Reporting directly to the Head of Marketplace, you will serve as a crucial link among Partnerships, Customer Success, Marketing, Finance, Data, and Product teams. This pivotal role is ideal for someone passionate about relationship building, unlocking opportunities, and closing impactful deals.In this role, you will be instrumental in broadening our customer base, defining our go-to-market strategy in the region, and collaborating closely with leadership as we scale.

About Checkout.com Checkout.com supports online payments for brands such as eBay, ASOS, Klarna, Uber Eats, and Sony. The company’s mission is to make digital payments simple for businesses and their customers. Headquartered in London, Checkout.com operates from 19 offices across six continents. The team values speed, strong performance, and continuous improvement. Role Overview: Senior Specialist, Product Partnerships - Merchant Operations The Senior Specialist, Product Partnerships will focus on supporting the Merchant Operations team as they help merchants benefit from new product features and improvements. This position connects Product, Engineering, and Merchant Operations, helping to ensure clear communication and a focus on merchant needs. Advocating for merchants and driving ongoing enhancements will be central to this role.