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Part-Time Office Manager at Assembled | New York City

AssembledNew York City, NY
On-site Part-time

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Experience Level

Experience

Qualifications

- Proven experience in office management or administrative support roles.- Strong interpersonal and communication skills, with the ability to engage positively with diverse teams.- Exceptional organizational skills and attention to detail.- Proficiency in office software and technology.- Ability to manage multiple tasks efficiently in a dynamic environment.

About the job

About Assembled

At Assembled, we believe that exceptional customer support is achieved through a harmonious blend of human agents and artificial intelligence. Our innovative platform is the only one that seamlessly integrates both elements at scale, empowering businesses like Canva, Etsy, and Robinhood to manage their entire support operations—whether in-house, outsourced, or AI-driven—from a single system. With features such as AI Agents that handle inquiries from start to finish, AI Copilot for agent support, and intelligent workforce management that maximizes both human and AI capabilities, Assembled enables teams to provide faster, higher-quality service while making informed staffing and automation decisions. Supported by a robust $70 million investment from NEA, Emergence Capital, and Stripe, we are committed to crafting the future of AI and human collaboration.

We are currently seeking a dedicated part-time Office Manager to enhance the daily operations in our New York office. As an integral member of the People Team, you will play a pivotal role in ensuring a smooth, welcoming, and culturally reflective office environment. You will collaborate closely with employees, leadership, and vendors to create an office atmosphere that inspires enthusiasm and engagement.

This is an on-site position located in our New York City office, requiring a commitment of approximately 25–30 hours per week, Monday through Friday.

Key Responsibilities

  • Act as a friendly and inviting presence for employees and visitors, fostering a positive and inclusive workplace culture.

  • Collaborate with the People Team to facilitate in-office events that promote connection and strengthen our culture.

  • Manage logistics for new hire onboarding, including desk setup, welcome kits, and overall experience.

  • Provide daily administrative support, including handling phone calls, visitors, and deliveries.

  • Oversee the management of incoming and outgoing packages and deliveries.

  • Keep the pantry, office supplies, and common areas well-stocked and organized within the allocated budget, tracking inventory and establishing reordering systems as needed.

  • Coordinate requests with building management and vendor services.

  • Address maintenance issues proactively to ensure prompt resolutions and maintain a clean and safe work environment.

About Assembled

Assembled is a pioneering platform that integrates human and AI capabilities to redefine customer support, serving renowned clients like Canva, Etsy, and Robinhood. With substantial backing from investors, we are at the forefront of creating a collaborative ecosystem for AI and human agents.

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