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Part-Time Floor Leader at Lush | Novi, Michigan

Lush Fresh Handmade CosmeticsNovi, Michigan, United States
On-site Part-time $16/hr - $16/hr

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Experience Level

Experience

Qualifications

Candidates should possess strong leadership skills, a passion for customer service, and the ability to analyze sales data effectively. Previous retail experience and familiarity with the beauty and cosmetics industry are a plus.

About the job

Position: Part-Time Floor Leader

Weekly Hours: 20-29 hours


Role Overview

As a Floor Leader at Lush, you will be instrumental in supporting the Store Management Team across various business functions. Your responsibilities will include driving sales, overseeing store operations, analyzing performance metrics, and facilitating training sessions. Collaborating with fellow leaders, you will ensure that every facet of the store operates efficiently, delivering an exceptional customer experience, fostering a motivated team, and achieving operational excellence.

Your time will predominantly be spent on the shop floor, where you will lead and motivate a team of sales associates, pushing them to surpass their targets. By nurturing a culture of enthusiasm and positivity, you will help cultivate a productive and enjoyable work environment that results in satisfied customers and a happy workforce. The Floor Leader role is centered around making the world a better place, one soap at a time!

Key Responsibilities:

Sales & Customer Experience:

  • Driving Sales: Leverage StoreForce dashboard insights to coach and guide the sales team effectively, making necessary adjustments to the shop floor layout to achieve and surpass sales targets. Take accountability for your results and actively work to enhance your sections' contribution to the overall store performance. Celebrate team successes!
  • Customer Experience: Ensure a welcoming atmosphere for all customers, leading by example and embodying the Lush ethos.

About Lush Fresh Handmade Cosmetics

Lush Fresh Handmade Cosmetics is a global brand known for its ethical and environmentally conscious approach to beauty products. Our mission is to create innovative, high-quality products while promoting sustainability and fair trade practices.

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