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Part-Time Customer Experience Specialist in Leasing and Customer Service

Cottonwood ResidentialGeorgia - Atlanta
On-site Part-time

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Experience Level

Entry Level

Qualifications

To be successful in this role, candidates should possess:Strong interpersonal and communication skillsPrevious experience in customer service or leasing is preferredAbility to work flexible hours, including evenings and weekendsProficiency in using customer management software is a plusA positive attitude and a commitment to providing excellent service

About the job

Cottonwood Residential is seeking a Part-Time Customer Experience Specialist based in Atlanta, Georgia. This role centers on leasing and customer service, acting as the first point of contact for individuals interested in becoming residents.

Role overview

This position involves assisting prospective residents throughout the leasing process. The specialist answers questions and handles requests in person, over the phone, and through additional communication channels. Providing details about available properties and highlighting community features are key parts of the job. Creating a welcoming, helpful environment for both visitors and current residents is essential.

What you will do

  • Guide prospective residents through each step of leasing
  • Respond to inquiries and requests across multiple channels
  • Share information about property availability and community amenities
  • Foster a positive and inviting atmosphere for everyone in the community

Requirements

  • Strong, clear, and friendly communication skills
  • Commitment to customer satisfaction
  • Ability to represent Cottonwood Residential communities positively

About Cottonwood Residential

Cottonwood Residential is a leading property management company dedicated to providing exceptional living experiences. With a diverse portfolio of properties across the United States, we pride ourselves on our commitment to customer satisfaction and community engagement. Join us to be part of a team that values integrity, teamwork, and innovation.

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