About the job
Cottonwood Residential is seeking a Part-Time Customer Experience Specialist based in Atlanta, Georgia. This role centers on leasing and customer service, acting as the first point of contact for individuals interested in becoming residents.
Role overview
This position involves assisting prospective residents throughout the leasing process. The specialist answers questions and handles requests in person, over the phone, and through additional communication channels. Providing details about available properties and highlighting community features are key parts of the job. Creating a welcoming, helpful environment for both visitors and current residents is essential.
What you will do
- Guide prospective residents through each step of leasing
- Respond to inquiries and requests across multiple channels
- Share information about property availability and community amenities
- Foster a positive and inviting atmosphere for everyone in the community
Requirements
- Strong, clear, and friendly communication skills
- Commitment to customer satisfaction
- Ability to represent Cottonwood Residential communities positively

