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Office Manager / Executive Assistant at First Focus | Melbourne

First FocusMelbourne, Victoria, Australia
On-site Part-time

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Experience Level

Experience

Qualifications

We are looking for a candidate who:Is approachable, well-organized, and enthusiastic. Has a strong affinity for technology and is willing to experiment with new tools (AI literacy is a significant advantage). Enjoys engaging with people. Aligns with our core values. Possesses relevant experience in a similar position. Has reliable access to our Queen Street office, being mindful of local traffic.

About the job

This is not your typical "order the milk and book a meeting room" position.

In this role, you will be the essential connector, the organizer, the problem-solver, and the person who knows how to navigate the unexpected situations that arise in the IT field (and believe us, they do!).

About Us:

First Focus stands out as Australia’s premier Managed Service Provider (MSP), boasting a team of around 400 technical professionals across Australia, New Zealand, and the Philippines. Over the past 15 years, we have consistently expanded our client base and elevated what it means to be an MSP.

Your Role:

  • Oversee the management of our Melbourne office and provide support for branch offices in other states.
  • Assist our executive team with scheduling and communications.
  • Contribute positively to our office culture, as employee happiness is a top priority!
  • Coordinate travel, events, and social functions.
  • Manage our fleet of Teslas.
  • Adapt to unexpected challenges as they arise.

Who We Are Looking For:

  • A down-to-earth, organized, and enthusiastic individual.
  • Tech-savvy, with a willingness to embrace new technologies (AI knowledge is a significant plus).
  • A people person who resonates with our core values.
  • Previous experience in a similar role is essential.
  • Convenient access to our Queen Street office (understanding of local traffic conditions is a must, as this role is office-based).

What We Offer:

Part-time work (3 to 4 days per week) with flexible hours (approximately 0.6 FTE).

  • A competitive salary and robust benefits package, including:
  • A paid study day each month (pro-rata).
  • Opportunities for personal and professional growth through our FastTrack mentorship program and LinkedIn Learning access.
  • Engagement in our MAD (Making a Difference) Council, focusing on equality, charity, and environmental initiatives.
  • Regular social events and a vibrant team culture.
  • A paid day off each year for volunteering.
  • Participation in our company profit-sharing pool after two years of service.

Our modern office is comfortably located in the city, close to public transport.

Why Choose First Focus?

  • Nine-time winner of the “Best MSP in Australia” award.
  • A rapidly growing organization with strong momentum and minimal bureaucracy.
  • One paid training day each month, because your growth is important to us.
  • Hybrid work model that genuinely supports work-life balance.

Excited to Apply?

If you are interested in being the person who ensures everything and everyone is functioning smoothly, we would love to hear from you.

About First Focus

At First Focus, we pride ourselves on being Australia's leading Managed Service Provider (MSP) with a dedicated team of around 400 professionals spanning across Australia, New Zealand, and the Philippines. For over 15 years, we have been at the forefront of the industry, continually attracting new clients and setting new standards for MSP excellence.

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