Office Manager / Executive Assistant at First Focus | Melbourne

This is not your typical "order the milk and book a meeting room" position.In this role, you will be the essential connector, the organizer, the problem-solver, and the person who knows how to navigate the unexpected situations that arise in the IT field (and believe us, they do!).About Us:First Focus stands out as Australia’s premier Managed Service Provider (MSP), boasting a team of around 400 technical professionals across Australia, New Zealand, and the Philippines. Over the past 15 years, we have consistently expanded our client base and elevated what it means to be an MSP.Your Role:Oversee the management of our Melbourne office and provide support for branch offices in other states.Assist our executive team with scheduling and communications.Contribute positively to our office culture, as employee happiness is a top priority!Coordinate travel, events, and social functions.Manage our fleet of Teslas.Adapt to unexpected challenges as they arise.Who We Are Looking For:A down-to-earth, organized, and enthusiastic individual.Tech-savvy, with a willingness to embrace new technologies (AI knowledge is a significant plus).A people person who resonates with our core values.Previous experience in a similar role is essential.Convenient access to our Queen Street office (understanding of local traffic conditions is a must, as this role is office-based).What We Offer:Part-time work (3 to 4 days per week) with flexible hours (approximately 0.6 FTE).A competitive salary and robust benefits package, including:A paid study day each month (pro-rata).Opportunities for personal and professional growth through our FastTrack mentorship program and LinkedIn Learning access.Engagement in our MAD (Making a Difference) Council, focusing on equality, charity, and environmental initiatives.Regular social events and a vibrant team culture.A paid day off each year for volunteering.Participation in our company profit-sharing pool after two years of service.Our modern office is comfortably located in the city, close to public transport.Why Choose First Focus?Nine-time winner of the “Best MSP in Australia” award.A rapidly growing organization with strong momentum and minimal bureaucracy.One paid training day each month, because your growth is important to us.Hybrid work model that genuinely supports work-life balance.Excited to Apply?If you are interested in being the person who ensures everything and everyone is functioning smoothly, we would love to hear from you.

Take charge of relationships. Drive strategic initiatives. Transform IT into a competitive advantage.First Focus stands as Australia's premier mid-market Managed Service Provider (MSP), a title we wear with pride, endorsed by Cloudtango for eight consecutive years as the top MSP in Australia. With a dedicated team of over 330 professionals across Australia, New Zealand, and the Philippines, we continue our trajectory of growth after more than 15 years in the industry.Our culture is centered around being informed, aligned, and supportive, with a strong emphasis on recognizing and rewarding performance. We seek intelligent individuals who are eager to take on real responsibilities, devoid of office politics or distractions—just talented people engaged in impactful work.The RoleThis is not a passive role; as a Technical Account Manager, you will serve as the trusted advisor for a diverse portfolio of small to mid-market clients. You will adeptly navigate between technical intricacies and business strategies, simplifying complex concepts to assist clients in making informed IT decisions.Your skills will include technical proficiency, commercial acumen, and the ability to engage effectively with stakeholders at all levels. You will converse about infrastructure, cloud solutions, and security with engineers, while also articulating risk assessments, ROI, and strategic priorities with clients ranging from IT managers to C-suite executives.You will:Serve as the primary technical and strategic advisor for your assigned client portfolioFacilitate meaningful QBRs, roadmap planning sessions, and business reviewsConvert technical insights into actionable business strategiesIdentify opportunities for enhancing security, improving infrastructure, and optimizing investmentsGuide clients from reactive IT practices to proactive management through CORE, our service that secures their environments, integrates AI and automation, ensures compliance, and delivers measurable ROICollaborate closely with engineering and service teams to fulfill commitmentsEstablish long-term, trust-based relationships where clients feel genuinely supportedWhy You’ll Love It HereGenuine ownership of your client accountsAutonomy in decision-making, supported by seasoned leadershipAccess to knowledgeable engineers who are always available to assistA culture that prioritizes customer delight over mere satisfactionFlexible hybrid working arrangements that honor work-life balanceWhat We’re SeekingProven experience as a Technical Account Manager, IT Consultant, or in a similar role within an MSP or complex multi-client setupRobust technical expertise in infrastructure, cloud technologies, security, and modern workplace solutionsEffective communicator adept at engaging senior stakeholders and C-suite executivesStrong commercial insight, comfortable discussing budgets, value propositions, and long-term strategiesComposed, solution-oriented approach in complex scenarios

first-focus seeks an HR Coordinator & Branch Manager based in Melbourne, Victoria. This position blends human resources duties with oversight of daily branch operations. Role overview The HR Coordinator & Branch Manager supports people operations, handling HR tasks while also ensuring the branch runs smoothly. The focus is on maintaining a collaborative and productive environment for staff and clients. Main responsibilities Manage human resources functions, including supporting staff and workplace policies Oversee day-to-day branch operations to meet performance goals Foster a positive and collaborative workplace culture Location This role is based in Melbourne, Victoria, Australia.

Are you a Service Delivery leader who truly makes an impact?We seek an individual who remains composed during escalations, possesses commercial savvy without being unapproachable, and operates effectively without the rigidity that comes with traditional roles. You can seamlessly engage both a CIO and a Level 1 technician in a single conversation, leaving both feeling valued and understood.We are on the lookout for a high-achieving Service Delivery Lead to oversee one of our national teams (approximately 12 to 15 talented individuals), primarily working with our Philippines-based team. You will be the pulse of operations for a portfolio of clients, focusing mainly on support but also diving into other business areas as opportunities arise.If you thrive in a culture of accountability and autonomy, where micromanagement is a thing of the past, then we encourage you to read further.About First FocusAs Australia’s leading mid-market Managed Service Provider, recognized by Cloudtango for eight consecutive years, we pride ourselves on our growth and stability.With a team of over 360 professionals across Australia, New Zealand, and the Philippines, our expansion is steady, sustainable, and free from unnecessary drama.We foster an environment that is informed, aligned, supportive, and rewarding of exceptional performance. Our operational philosophy is not just a slogan; it’s how we conduct our business.Learn more about our operational approach here:https://www.firstfocus.com.au/about-us/What Sets This Role ApartLead a genuine cross-border team, not just gain exposureInfluence engineers and support technicians while working with actual SMB and mid-sized clientsEnjoy the trust to manage your portfolio without micromanagement or unnecessary reportingPlay a key role in integrating AI and automation into service delivery in practical, results-oriented waysThis role embodies the principles of Win Together and Be the Solution. We tackle challenges head-on rather than passing them along.Key ResponsibilitiesLead a team of 12 to 15 support professionals (mostly based in the Philippines) while driving their performance, alignment, and growthTake responsibility for SLAs, client satisfaction, escalations, and overall operational excellenceAct as the main operational escalation point for clients and collaborate closely with Dispatch, Projects, Engineering, and Client ServicesFoster continuous improvement by leveraging AI and automation to resolve recurring issues and enhance efficiency and qualityEnsure that support agreements are met, evaluated, and continually optimizedYes, meetings will take place, but they will be purposeful.

Join our growing team at National Jet Systems as we expand our Airbus A220 fleet.Exciting opportunities available in Brisbane, Melbourne, and Sydney.National Jet Systems is thrilled to announce we are currently seeking applications for First Officer positions on our expanding A220 fleet. This is a fantastic opportunity to be part of a team that embraces innovative training and promotion practices for our Flight Crew.As we continue to grow our fleet of A220 aircraft, we are looking for talented individuals who are eager to advance their aviation careers. Positions are available at our bases in Melbourne, Sydney, and Brisbane.

Role Overview Summerset1 is hiring an Office Manager & Executive Assistant in Melbourne. This position keeps the office running smoothly and supports executives with a range of administrative tasks. The role balances day-to-day operations with direct executive support, helping maintain a productive workplace. What You Will Do Oversee daily office operations Manage office supplies and inventory Coordinate meetings and schedules Handle correspondence for executives Assist with project management tasks as needed What We Look For Strong organizational skills Clear and effective communication Keen attention to detail Ability to manage multiple tasks at once Proactive approach to problem solving

As the Executive Assistant and Office Manager at Amber Electric, you will play a pivotal role in supporting our executive team while ensuring the seamless operation of our office environment. Your organizational skills and proactive approach will be essential in managing schedules, coordinating meetings, and facilitating internal communications.Key responsibilities include:Managing executive calendars and scheduling meetingsAssisting with project management and tracking deliverablesOrganizing office operations and proceduresOverseeing office supplies inventory and procurementProviding administrative support to various teams as needed

Join QantasLink, Australia's premier regional airline, as a Direct Entry First Officer. Enjoy a competitive salary ranging from AUD $79,252 to $94,383, plus superannuation and allowances. With bases in Cairns, Brisbane, Sydney, Melbourne, and Adelaide, this full-time role offers you the chance to connect metropolitan and regional areas through over 2,000 weekly flights.As a pilot at QantasLink, you will experience the thrill of hands-on flying, engaging with a variety of regional ports while maintaining a healthy work-life balance with shorter flight sectors. Become part of our supportive team that values community and camaraderie.QantasLink serves as the ideal entry point into the Qantas Group, providing pilots with accelerated career progression opportunities, including command roles and various training experiences that ensure a rewarding career path.

About the Role Kraken123 is looking for an Office Manager to keep our Melbourne office running smoothly. This role handles daily operations and helps maintain an efficient, organized workspace. What You Will Do Oversee day-to-day office activities Manage administrative tasks Support the operational team as needed Location This position is based in Melbourne.

Xero is hiring an Executive Assistant to support the Chief Legal Officer in Melbourne at 260 Burwood Rd. This position sits within the Risk, Ethics, Advocacy & Legal (REAL) team and is essential to keeping operations running smoothly. The Executive Assistant will help coordinate leadership forums and manage communication, allowing the CLO and leadership team to focus on top priorities across Xero’s global business. What you will do Develop and lead communication strategies for the Chief Legal Officer, including drafting team-wide messages to keep engagement consistent. Organize leadership meetings and offsite events, handling agendas, logistics, and tracking follow-up actions. Manage board operations by preparing documentation and coordinating with board members. Assist with strategic planning cycles and help drive internal learning and development projects. Collaboration and team culture This role works closely with the Head of Operations and is part of a network of executive assistants and operational professionals at Xero. The Executive Assistant helps maintain a connected, informed, and transparent environment for the global REAL team. Work environment Xero follows a hybrid model, blending remote work with scheduled office days to support team cohesion and company culture. Requirements Significant experience supporting senior executives in knowledge-driven organizations. Professional maturity with the ability to remain composed under pressure. Proactive mindset, strong initiative, and a focus on achieving results.

Join AccorHotels as an Executive Assistant Manager, where you will play a pivotal role in supporting our executive team. Your exceptional organizational skills and attention to detail will be crucial in managing schedules, coordinating meetings, and facilitating communication across departments. This is an exciting opportunity to contribute to a dynamic hotel group known for its commitment to excellence and innovation.

About the Role Kordamentha is seeking an Executive Assistant to support senior leaders in our Melbourne office. This role sits at the heart of the team, keeping operations running smoothly and helping executives stay focused on their priorities. What You Will Do Manage calendars and schedules for senior executives Coordinate meetings and appointments Prepare reports and handle correspondence Support daily administrative tasks to keep the team organized What We Look For Strong attention to detail Proactive mindset and ability to anticipate needs Comfort juggling multiple tasks at once Experience working in a busy office or supporting senior staff This position offers the chance to build your career while making a real difference in a respected advisory firm. If you enjoy helping others stay organized and productive, consider joining Kordamentha in Melbourne.

About UsAt Intellect, we are a pioneering mental health technology firm, making a difference across over 100 markets globally. We collaborate with employers, insurers, and government bodies to provide coaching, counselling, and therapeutic services throughout Australia. As we enhance our Employee Assistance Program (EAP) provider network, we are looking for dedicated coaches, counsellors, and psychologists to join our team. Whether you are seeking to complement your existing private practice or embark on a full-time career with us, Intellect offers versatile employment options tailored to your lifestyle.Why Work With Us?Various employment models: freelance, contracted, part-time, or full-time, allowing you to maintain your own client base while expanding within Intellect.Attractive remuneration and perks.Reduced administrative workload — we manage scheduling, billing, and client matching.Ongoing supervision and Continuing Professional Development (CPD) support.Access to a diverse clientele, ranging from local employees to global Fortune 500 corporations.Additional opportunities for engagement: Critical Incident Stress Program (CISP), webinars, in-person seminars, and clinical leadership roles.Key ResponsibilitiesProvide one-on-one telehealth and onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment).Deliver CISP (Critical Incident Stress Programme) either virtually or onsite as necessary.Facilitate optional webinars and in-person seminars.Support employees in enhancing their wellbeing, resilience, and stress management.Collaborate with Intellect’s internal clinical team to enhance EAP initiatives.

Toast, Inc. helps restaurants around the world deliver memorable guest experiences and build thriving hospitality businesses. As the company expands into new countries and markets, the team is adding an Account Executive based in Melbourne, Australia. Role overview This field sales position centers on growing Toast’s footprint in Melbourne. The Account Executive will connect with local restaurant owners, learn about their challenges, and recommend solutions that help them stand out in a competitive market. The role blends consultative sales with an entrepreneurial mindset, offering the chance to influence how restaurants operate across the region. What you will do Meet with restaurateurs throughout Melbourne to understand their business needs and goals Build and maintain strong relationships with local restaurant teams Tailor solutions to fit each client’s unique requirements Collaborate with the RVP and other stakeholders to lay the groundwork for Toast’s long-term growth in Australia Contribute to creating frameworks and processes that support ongoing success in the region Who should apply Candidates currently living in Melbourne, Australia Individuals willing to relocate to Melbourne This role is a good fit for those who enjoy consultative sales, value building strong client relationships, and want to play a key role in Toast’s growth in Australia.

Assistant Manager | VIC | Join Our Team and Dream Big!Base Salary: $76,600 - $79,500 + Superannuation + Bonus + DiscountsOpportunities for Career Growth and Training - Your Development Matters!Exclusive Discounts and Benefits - Check Our Benefits BelowALH Group, the foundation of over 350 Australian communities, is the largest operator of pubs in the country. Our local pubs are where tales are shared and memories created, providing a sanctuary for guests."If work isn’t fun, you’re not playing on the right team!" - Frank SonnenbergWe are seeking a dynamic people leader who is enthusiastic about crafting unforgettable experiences for our guests and team members. This pivotal role will support the Venue Manager and the team in fulfilling our mission of ‘creating pub experiences that locals adore’! With our vast network of venues, this position opens doors to limitless career opportunities!Key Responsibilities of an Assistant Manager:Inspire and motivate the team to provide an authentic and welcoming guest experienceLead team coaching and mentoring, implement guest and team initiatives, and oversee daily pub operationsProactively coordinate local events and assist the Venue Manager in developing and executing marketing strategiesFoster a responsible service culture founded on enjoyment, passion, and authenticity, encouraging both your team and guests to be their true selves!

Role overview Hollister Co., part of Abercrombie & Fitch Co., seeks an Assistant Manager for the Melbourne Square store. This role plays a key part in supporting the store's leadership team, focusing on sales growth and creating strong customer experiences. The Assistant Manager helps set the pace for daily operations and contributes to a positive team culture. What you will do Lead store associates by example on the sales floor Promote a collaborative and positive work environment Encourage team members to achieve and surpass goals Assist with daily operations and uphold customer service standards Who thrives here This position fits someone who is enthusiastic about retail management and interested in building leadership skills within a global brand.

About the Role Accor Hotels in Melbourne is hiring an Executive Housekeeper. This position leads the housekeeping team and manages the cleanliness and upkeep of hotel facilities. The role plays a key part in delivering a welcoming and comfortable environment for guests. What You Will Do Supervise daily housekeeping operations across guest rooms and public areas Maintain high standards of cleanliness and presentation throughout the hotel Oversee maintenance and care of housekeeping equipment and supplies Support and train housekeeping staff to ensure consistent quality Who We’re Looking For Strong attention to detail and a commitment to high standards Experience managing or supervising a housekeeping team Dedication to creating a positive guest experience This position is based in Melbourne.

Horizon3.ai develops cybersecurity solutions that help organizations spot and fix vulnerabilities before attackers can exploit them. The company’s NodeZero platform provides automated, production-safe penetration testing across internal, external, cloud, and hybrid environments. Clients include educational institutions, government agencies, and large global enterprises. The platform also supports ITOps and SecOps teams, consulting pentesters, MSSPs, and MSPs. The team at Horizon3.ai includes former U.S. Special Operations cyber operators, startup engineers, and seasoned cybersecurity professionals. The group addresses real-world security problems such as ineffective tools, alert fatigue, blind spots, compliance-driven processes, skill gaps, and the high cost and slow turnaround of external consultants. Collaboration, respect, ownership, and a focus on results guide the company’s working style. Role overview The Enterprise Account Executive position is based in Melbourne, Australia. Horizon3.ai operates as a remote-first company, so team members work primarily from home. A broadband connection with at least 25Mbps speed is required for this role.

Join Airwallex as an Account ExecutiveAt Airwallex, we are revolutionizing the global financial landscape. Our unique, integrated payments and financial platform empowers over 200,000 businesses worldwide, from Brex to Qantas. Our solutions cover everything from business accounts to embedded finance, enabling seamless financial management on a global scale.Founded in the heart of Melbourne, our dynamic team of over 2,000 talented professionals operates across 26 offices worldwide. With a valuation of $8 billion and backing from top-tier investors like T. Rowe Price and Visa, we are at the forefront of building the future of global finance. If you are seeking to take on ambitious challenges and make a tangible impact, we invite you to join us.What We ValueWe are looking for passionate builders with an entrepreneurial spirit who thrive on making a difference, learning rapidly, and taking ownership of their work. You possess strong expertise and critical thinking skills, driven by our mission and operating principles. You act swiftly with sound judgment, exhibit a curious mindset, and approach decision-making fundamentally, balancing speed with thoroughness.As a humble collaborator, you can transform innovative ideas into tangible products, ensuring completion from start to finish. You utilize AI tools to enhance productivity and expedite problem-solving. In this role, you will face complex, high-stakes challenges alongside exceptional colleagues, all while advancing your career in shaping the future of global banking. If this resonates with you, let’s create what’s next together.Team OverviewThe SME & Growth Business team at Airwallex is a dedicated group of professionals committed to empowering small and medium-sized enterprises (SMEs) to succeed in the global marketplace. By combining financial expertise with a growth-oriented mindset, we work closely with our clients to understand their needs and provide customized solutions that simplify cross-border transactions and unlock new revenue opportunities.As an Account Executive, you will play a crucial role in driving growth by selling our Acquiring, Card, FX & Payment API products to eCommerce businesses, contributing significantly to our expansion efforts.

Join our dynamic team as a Sales & Account Executive at carsales, the leading online automotive marketplace in Australia. In this pivotal role, you will be responsible for driving sales growth, developing strong relationships with clients, and ensuring their satisfaction with our services. You will leverage your expertise to understand customer needs and provide tailored solutions that enhance their experience.We are looking for passionate individuals who are eager to excel in a fast-paced environment. If you have a knack for sales and a desire to make a significant impact in the automotive industry, we want to hear from you!