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Network Infrastructure Tech III

Netsync Network SolutionsNew Orleans/Baton Rouge, LA
On-site Full-time

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Experience Level

Manager

Qualifications

Effective Communication: Must possess the ability to communicate clearly and effectively with team members and supervisors. Follow Directions: Ability to execute directions from on-site supervisors/leads appropriately. Punctuality: Consistent punctuality is required; if unable to attend work, notification to the designated supervisor is mandatory.

About the job

The Network Infrastructure Tech III position at Netsync Network Solutions is a pivotal leadership role dedicated to the installation of network hardware infrastructure in both educational and professional settings. This hands-on role emphasizes the supervision and support of field technicians to ensure the successful delivery of all project objectives.

The ideal candidate will act as the on-site technical lead, managing all facets of network installation projects. Responsibilities include upholding compliance with established standards and serving as the primary contact for service-related inquiries. This position offers mentorship opportunities with Supervisor III and Area Supervisors, aimed at seasoned professionals aspiring to elevate their leadership skills.

  • Oversee and guide ENG-TECH I/II technicians in the field, ensuring strict adherence to Netsync quality standards, safety protocols, and best practices in installation.
  • Serve as the on-site lead for high-stakes and intricate network installation projects, encompassing structured cabling, switch/AP/phone/UPS deployments.
  • Act as the main point of contact (POC) for a multi-year project supporting a significant hospital district in Louisiana.
  • Conduct network assessments and compile detailed documentation of client MDF/IDF environments.
  • Assist project coordinators in managing timelines, materials, and project deliverables effectively.
  • Monitor team performance, escalate issues as necessary, and ensure accurate documentation by technicians using Microsoft Word, Excel, and internal tools.
  • Engage in regular quality control checks and audits of technician work to uphold exceptional service standards.
  • Establish guidelines for device implementation and installation across all facilities.
  • Ensure proper tool usage, safety equipment protocols, and compliance with ladder and job site safety regulations.
  • Support onboarding, training, and development of new team members in collaboration with Supervisor I and Area Supervisors.
  • Encourage a culture of professionalism, accountability, and continuous improvement.

About Netsync Network Solutions

Netsync Network Solutions is a leader in providing comprehensive networking solutions tailored for both educational and corporate environments. Our commitment to quality, safety, and excellence in service makes us a trusted partner in the deployment of network infrastructure.

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