companyIndustrious logo

Member Experience Associate at Industrious | London

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Entry Level

Qualifications

Qualifications:A successful candidate should possess a passion for enhancing member experiences, excellent communication skills, and a proactive attitude. Experience in customer service or hospitality is a plus, along with the ability to multitask and thrive in a dynamic environment. We are looking for individuals who are detail-oriented and have a strong team spirit.

About the job

About Us:

Industrious stands as the foremost premium workplace-as-a-service provider, renowned for hosting the highest-rated workplaces in the industry. Our mission is to curate exceptional experiences for teams of all sizes and stages, including our own. We value the collaborative spirit and creative thinking that enable our teams to solve problems together. We actively encourage fresh ideas and celebrate every success. Our commitment is to significantly enhance the workplace experience for our members and ourselves.

We believe that authentic self-expression is fundamental to a fulfilling workday. Embracing diversity in backgrounds, thoughts, and ideas is vital to our success in providing outstanding workplace experiences. At Industrious, we foster an inclusive, respectful environment that values individuality. Each team member is appreciated for their unique contributions, and together we achieve remarkable results.

Discover more about us at www.industriousoffice.com/careers.

The Role:

As a Member Experience Associate, you will be pivotal in shaping the member experience, dedicated to ensuring that every individual who walks through our doors enjoys a great day. While each day may vary, your responsibilities may include:

  • Welcoming members and guests as the first point of contact while preparing the office — brewing coffee, setting out breakfast, and restocking shared amenities.

  • Proactively managing inventory and taking ownership of ordering supplies for your location.

  • Crafting outstanding events and paying attention to detail by designing unique signage, as the magic is often found in the small things.

  • Ensuring a seamless onboarding experience for new members by adding them to various systems.

  • Providing support with IT or Wi-Fi issues, no task is too big or small.

  • Engaging in local marketing events to showcase the true value of our flexible solutions to prospective members.

  • Conducting walkthrough tours while your Member Experience Manager assists other potential members.

About Industrious

Industrious is the largest premium workplace-as-a-service provider, known for its exceptional workspaces and commitment to creating outstanding experiences for teams. We believe in the power of collaboration and individuality, making us a leader in enhancing workplace culture.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.