Join us in reshaping the future of education.At Compass Education, we are dedicated to revolutionizing the school experience for all stakeholders - educators, students, families, and administrators. Our innovative technology solutions empower educational institutions to prioritize what truly matters: fostering learning, growth, and success.Our commitment to this mission has propelled us into a global scale-up, currently supporting over 5,000 schools across three countries with a dedicated team of more than 300 professionals. Our comprehensive school management platform is transforming how educational communities connect, communicate, and operate.We are seeking a skilled Site Reliability Engineer (SRE) to join our Technology team in Melbourne to help maintain the stability, scalability, and security of our platform as we expand.Role Overview & Team DynamicsReporting directly to the Head of Technology, you will concentrate on production operations, incident response, and ongoing reliability enhancements.Your role will involve hands-on work within live environments, collaborating closely with Engineering, Product, and Support teams to ensure our services are reliable, observable, and safe to modify.This position is ideal for an engineer who is passionate about solving genuine production challenges, improving systems over time, and taking ownership of reliability outcomes.Key Responsibilities:Infrastructure & AutomationManage and enhance our cloud infrastructure to guarantee the stability, scalability, and security of systems as user demand increases.Enhance environment consistency and deployment safety through better configuration and automation.Minimize operational toil by automating repetitive tasks and improving tools.Observability & MonitoringDevelop and refine monitoring, alerting, and logging systems to identify issues early and lessen customer impact.Enhance dashboards and production visibility for Engineering teams.Set higher standards for observability before services go live.Production & Incident ManagementEngage in on-call duties and respond to incidents in a systematic and composed manner.Lead less complex incidents from start to finish while supporting more significant events.Participate in post-incident reviews and implement systemic improvements.Reliability, Resilience & RiskAssist in enhancing service reliability targets and decreasing repeat incidents.Support capacity planning, performance optimization, and disaster recovery readiness.Identify operational and security risks, contributing to preventive controls.

NeoWork is on the lookout for an enthusiastic Account Supervisor who has a knack for transforming underperforming team members into high achievers. This role is tailored for individuals who flourish in a fast-paced setting, respond swiftly to partner communications, and are driven by the desire to achieve quantifiable performance enhancements.Key ResponsibilitiesPerformance Turnaround:Identify performance gaps and implement effective coaching strategies.Develop and deploy action plans aimed at boosting productivity, accountability, and consistency.Provide direct, hands-on coaching to uplift low performers to meet and exceed expectations.Monitor progress and provide consistent, constructive feedback to ensure ongoing improvement.Productivity Leadership:Infuse strong energy and urgency to inspire individuals and teams.Foster a culture of accountability, speed, and results.Track essential performance indicators and implement strategies to enhance efficiency and output.Partner Communication:Ensure prompt response times to partner inquiries and operational needs.Act as a dependable point of contact for updates, escalations, and issue resolution.Maintain proactive, clear communication with both internal teams and external partners.

Join NeoWork as an Accounting Manager, where you will play a crucial role in leading our dedicated accounting team. This independent contractor position allows you to oversee every aspect of our accounting operations, from accounts payable and receivable to general ledger management, financial reporting, and compliance. Your expertise will be instrumental in implementing best practices, streamlining processes, and enhancing our financial operations.As our Accounting Manager, you will be at the forefront of developing strategic accounting initiatives, managing daily operations, and ensuring compliance with financial regulations and company policies. You will work collaboratively with internal teams and external partners to build strong relationships and drive operational efficiency.The ideal candidate is a proactive leader with excellent communication skills, a robust understanding of accounting processes, and a passion for optimizing financial accuracy. If you are results-oriented and enthusiastic about improving financial operations, we want to hear from you!

NeoWork is on the lookout for an accomplished and detail-oriented Accounting Manager (Independent Contractor) to spearhead our dynamic accounting team. In this crucial position, you will be responsible for managing all facets of the accounting operations, which include accounts payable, accounts receivable, general ledger oversight, financial reporting, and regulatory compliance. Your expertise will be vital in establishing best practices, streamlining processes, and enhancing the overall financial performance of our organization.As the Accounting Manager, you will craft strategic accounting initiatives, oversee daily operations, and ensure compliance with financial regulations and internal policies. Collaboration with internal departments and external partners will be essential to build robust relationships and enhance operational productivity.The ideal candidate is a proactive and engaging leader with exceptional communication abilities, a profound understanding of accounting principles, and a passion for driving operational efficiency. If you are motivated by results and committed to financial integrity, we invite you to apply!Key Responsibilities: Lead the accounting operations for multiple hospitality clients, including AP, AR, and general ledger management. Develop and maintain scalable workflows, standard operating procedures (SOPs), and comprehensive process documentation. Mentor and support the accounting team to ensure high-quality service delivery. Supervise daily accounting activities and address complex or escalated matters. Facilitate bookkeeping and month-end closing processes to ensure accurate financial records. Resolve accounting or operational challenges with confidence and clarity. Collaborate with leadership to design future team structures and scaling strategies. Maintain effective communication with U.S. vendors, clients, and internal teams. Identify opportunities for improvement and implement practical solutions.

NeoWork is on the lookout for a motivated and organized Appointment Setter to facilitate outreach and appointment scheduling for our dynamic AI-focused company. In this role, you will manage automated email sequences to spark interest, engage with potential clients, and arrange qualified meetings for our operations team.Your responsibilities will include following up with leads, assessing their interest level, and ensuring they are directed to the appropriate meetings. This position demands exceptional communication skills, consistency, and the ability to thrive in a fast-paced environment.We are searching for candidates who possess phone-based sales experience, a positive demeanor, and the resilience to handle rejection while maintaining clear and professional conversations. The ideal candidate is detail-oriented, eager to enhance processes, and driven by appointment-setting success.

Join the innovative team at NeoWork as a Back-end Engineer. We are seeking a technically proficient individual who thrives on creating dependable, thoroughly tested systems. In this role, you will focus on enhancing our tool-use functionality, with responsibilities that include analyzing transcripts, troubleshooting issues, and ensuring our systems operate effectively. You will collaborate closely with contract engineers and internal stakeholders to uphold technical excellence across various projects.Key Responsibilities: Examine tool-use transcripts to pinpoint areas where models falter or tools malfunction. Troubleshoot and validate functionality by engaging directly with an MCP server. Produce comprehensive and clear technical documentation for processes and insights. Develop and sustain robust test suites to guarantee high-caliber code modifications. Work in unison with fellow engineers and contract contributors to facilitate technical QA and debugging.

As a Desk Attendant at PeakMade Real Estate, you will play a vital role in fostering a secure and inviting atmosphere for residents and guests at our dorm-style student housing community. Your primary responsibilities will include managing deliveries and serving as a reliable point of contact for residents during business hours and overnight shifts.Key Responsibilities:Oversee the front desk operations during midday and overnight hours.Receive, log, and distribute packages and food deliveries efficiently.Welcome visitors and ensure proper sign-in procedures are followed, maintaining community access protocols.Assist residents with inquiries and concerns, providing exceptional customer service.Uphold a calm and professional demeanor to support safety and order.Report any suspicious behaviors, incidents, or maintenance requirements to the appropriate staff.

Join NeoWork as a Bilingual Help Desk and Client Support Specialist, where you will play a crucial role in supporting our expanding restaurant-focused operations in the United States. This dynamic position involves onboarding clients to our ordering platforms, delivering Tier-1 technical support, and facilitating bilingual communication between restaurant owners and vendors. We are looking for a dedicated individual with exceptional customer service skills, who can communicate clearly in both English and Spanish, and manage various small tasks throughout the day.As a key member of our team, you will take on support, administrative tasks, and client-facing responsibilities, acting as the right hand to our founder. This role is perfect for someone who thrives on problem-solving, possesses a service-oriented mindset, and is comfortable in fast-paced environments. There is potential for growth into a Team Lead position as the company continues to expand.ResponsibilitiesPrimary Support TasksOnboard restaurant clients to ordering and delivery platforms (such as UberEats, DoorDash, etc.).Guide clients through settings, integrations, and basic troubleshooting.Provide Tier-1 help desk support and address technical inquiries.Conduct B2B interpretation between English and Spanish during vendor discussions.Offer light customer success support to facilitate the smooth adoption of our platforms.Secondary Administrative TasksOversee scheduling, follow-ups, and information organization.Assist with operational tasks to free up the founder's time.Coordinate communications between clients and vendors as required.

NeoWork is on the lookout for an enthusiastic and flexible Business Development Representative to enhance our outbound sales initiatives in the dynamic sectors of sustainability and foodservice solutions.As a pivotal member of our sales team, you will engage in high-volume outbound prospecting using phone calls, emails, and LinkedIn outreach. Your primary focus will be to connect with decision-makers and senior leaders from various institutions, including universities, healthcare systems, and senior living communities. Your mission is to spark interest, qualify leads, and set up discovery calls and product demonstrations for our sales team.This role necessitates exceptional prospecting skills, self-assurance in outbound communication, and a willingness to experiment with and refine messaging based on performance results. You will collaborate closely with the sales team, benefiting from continuous training, coaching, and constructive feedback to accelerate your development.

As the Director of Leasing and Marketing at PeakMade, you will serve as an essential onsite leader responsible for spearheading the property’s leasing and marketing initiatives. In this pivotal role, you will work collaboratively with the property manager to ensure that community events and campaigns are not only targeted and innovative but also resonate with the PeakMade brand. Your leadership will be instrumental in achieving key objectives related to revenue, occupancy, resident satisfaction, and retention.Profile of an Ideal Candidate:Exceptional Experience Creator: You excel at transforming ordinary moments into extraordinary experiences for our residents and customers. Your ability to establish genuine connections and rapport is unparalleled, and you treat your team and community with utmost respect.Innovative Thinker: You possess a knack for thinking creatively and can devise and implement distinctive marketing strategies that leave a lasting impact.Adaptable Leader: You thrive in fast-paced, ever-evolving environments and can effectively manage change.Inspiring Leader: You lead by example, take ownership of your responsibilities, and exemplify the Peak mindsets in every interaction.Tech-Savvy: You are adept with social media platforms and proficient in Microsoft Office and property management software.Key Responsibilities:Leasing and Operations:Recruit, mentor, and oversee both full-time and part-time leasing staff, guiding them through the hiring and development processes.Deliver outstanding customer service while exemplifying PeakMade's values.Oversee the planning and execution of leasing events, renewal celebrations, property functions, and resident engagement programs.Conduct comprehensive property tours for prospective residents, anticipating their needs and addressing potential concerns proactively.Facilitate the leasing and renewal of apartments through in-person, phone, or online interactions.Assist with move-in and move-out processes, including the collection of necessary deposits and fees.Digital Marketing Execution:Regularly utilize platforms such as Instagram, Facebook, Microsoft Office, Lightroom, VSCO, Canva, and other innovative applications.Maintain a fresh and engaging presence across all property social media channels.Use Canva to create eye-catching flyers, social graphics, and videos that highlight the lifestyle within our PeakMade communities.Manage online reputation through platforms like Reputation.com and JTurner.Sales and Marketing:Contribute to the development and execution of annual marketing plans, ensuring adherence to budgetary guidelines.

NeoWork is actively searching for a detail-oriented and qualified Clinical Documentation Associate - Licensed Physical Therapist to enhance our team. In this pivotal role, you will utilize your expertise as a licensed physical therapist to guarantee the precision and thoroughness of clinical documentation essential for optimal patient care.As a Clinical Documentation Associate, you will collaborate closely with healthcare providers to review, validate, and enhance clinical documentation, ensuring that it accurately captures the patient’s treatment progress, diagnoses, and outcomes. Your professional insights will significantly contribute to efficient healthcare operations, billing, and reimbursement processes.This role merges clinical knowledge with administrative responsibilities, offering you a unique opportunity to positively influence patient care. We seek a proactive individual who possesses exceptional attention to detail, strong communication skills, and a comprehensive understanding of clinical documentation standards.

NeoWork is seeking a passionate and customer-oriented Healthcare Customer Service Phone Support Specialist to be part of our dedicated remote support team. If you possess exceptional communication skills, a calm demeanor, and an enthusiasm for assisting users in navigating healthcare platforms, we would love to have you on board.Key Responsibilities:Handle incoming calls from patients and healthcare providers, answering questions related to appointments, coverage, and services.Deliver precise and timely information regarding insurance plans, billing procedures, and healthcare options.Accurately create and update patient records in our systems without delay.Address customer concerns by adhering to established protocols and escalating issues when necessary.Inform patients of their rights and responsibilities regarding the healthcare services they utilize.Uphold the confidentiality of all patient information in accordance with HIPAA regulations.Document all support interactions clearly in our customer relationship management (CRM) system.Collaborate with other departments to provide a seamless experience for our patients and providers.Engage in training sessions to remain informed about policy changes and industry standards.

Join the NeoWork team as a passionate and committed Customer Support Representative! In this vital role, you will be an integral part of our operations, ensuring that our clients receive outstanding support and assistance.At NeoWork, we are transforming the BPO landscape by adopting a remote-first culture and offering customizable service packages designed to meet our clients' specific requirements. Our tailored approach enables collaboration with early-stage startups, helping them establish and refine their operational processes for rapid growth.This is your chance to make a significant difference by delivering exceptional support to our clients. You will be responsible for responding to customer inquiries and resolving issues promptly and professionally. Furthermore, you will work closely with various internal teams at NeoWork to provide valuable insights and contribute to the ongoing enhancement of our services.If you possess strong communication skills, a proactive approach to problem-solving, and a genuine passion for providing outstanding customer experiences, we encourage you to apply!

As a Full-Time Leasing Consultant at Peak Made, you will play a crucial role in delivering an exceptional living experience for residents while successfully marketing and leasing apartments. Collaborating closely with your team, you will strive to meet our revenue, occupancy, resident satisfaction, and retention objectives. We are looking for an individual with outstanding communication skills, a robust sales and marketing mindset, and a commitment to creating a remarkable experience for our residents.Key Responsibilities:Implement established sales and marketing strategies to enhance property traffic and achieve target occupancy rates.Assist in organizing and hosting resident events to foster community engagement.Deliver exemplary customer service and represent Peak Made with professionalism.Maintain accurate records of prospect traffic and leasing activities.Support move-in and move-out processes, including the collection of necessary deposits and fees.Conduct informative property tours for potential residents, proactively addressing their needs and concerns.Facilitate the leasing and renewal of apartments through in-person, phone, and online interactions.Manage service requests from residents promptly.Contribute to the upkeep and cleanliness of the office, common areas, and model units.Assist with the annual turnover process of units.Comply with all Peak Made policies and procedures.Welcome prospective residents and showcase model and market-ready apartments.Respond to internet leads and communicate effectively with prospects.Support efforts to optimize occupancy while maximizing rental income.Maintain thorough knowledge of property offerings and competitive landscape.Perform various administrative tasks as required.Conduct market surveys as needed.Inspect units quarterly and prior to resident move-ins.

As a Full-Time Leasing Consultant at Peak Made, you will play a pivotal role in delivering an exceptional living experience for our residents while effectively marketing and leasing apartments. Collaborating closely with your team, you will work toward achieving our established goals related to revenue, occupancy, resident satisfaction, and retention. The ideal candidate possesses outstanding communication skills and a robust sales and marketing mindset, with a commitment to creating a world-class experience for our community.Your Responsibilities:Implement established sales and marketing strategies to boost property traffic, maintain high closing ratios, and achieve budgeted occupancy goals.Assist in organizing and hosting engaging resident events.Deliver top-notch customer service and exemplify Peak Made's values as a representative of our community.Keep accurate and up-to-date records of prospect traffic and leasing data.Support all move-in and move-out processes, including collecting deposits and fees as needed.Conduct informative property tours for potential residents, proactively addressing their needs and concerns.Facilitate the leasing and renewal of apartments through in-person, phone, or online interactions.Document and file service requests from residents promptly.Contribute to the cleanliness and maintenance of the office, common areas, and model units.Assist in the annual transition process.Comply with all Peak Made policies and procedures.Greet prospective residents and showcase model and market-ready units as well as community amenities.Respond to online inquiries and provide information to prospects through phone and in-person communication.Help optimize occupancy levels while maximizing rental income.Maintain in-depth knowledge of the property and its competition.Perform various administrative duties as assigned.Assist with market surveys when required.Inspect units quarterly and prior to resident move-ins.

At NeoWork, we are seeking a dedicated and detail-oriented Data Quality Evaluator to uphold the integrity and accuracy of our data across diverse platforms. In this pivotal role, you will be responsible for evaluating and verifying data sets, playing a significant part in our overarching data quality strategy, and reinforcing our promise of delivering trustworthy insights to our clients.Your responsibilities will include engaging with simulated SaaS platforms (such as QuickBooks), executing tasks like processing invoices and documenting data actions. You will also assist in creating structured JSON files based on these activities—no programming skills required, although a technical background is advantageous.Key Responsibilities Expertly navigate simulated software environments (e.g., QuickBooks) and perform realistic user tasks. Develop comprehensive JSON files to accurately represent these tasks. Facilitate assignment creation and data monitoring across various SaaS applications. Ensure precision, clarity, and efficiency in every data entry and task completion. Work autonomously with minimal supervision and meet tight deadlines.

Join our dynamic team at neowork as a Data Operations Specialist to support a prominent U.S.-based client. We seek an individual with exceptional technical and analytical abilities, a keen eye for detail, and proven experience in managing large datasets, CRM systems, and data quality processes.Key Responsibilities:Clean, validate, and standardize extensive datasets including names, addresses, emails, and phone numbers.Manage and update CRM records, preferably using Blackbaud Raiser’s Edge NXT or similar platforms.Perform data imports and exports, ensuring integrity across various systems.Conduct data verification, deduplication, and record enhancement through online research.Prepare and execute complex queries, reports, and exports for donor and member databases.Document processes meticulously, maintain audit trails, and report on data quality metrics.

Join our team as a Full-Time Leasing Consultant at Peak Made, where you will deliver exceptional experiences to our residents while effectively marketing and leasing apartments. Collaborate with your team to meet revenue, occupancy, resident satisfaction, and retention goals. If you possess outstanding communication abilities, a robust sales and marketing mindset, and a genuine passion for creating positive experiences for our residents, we want to hear from you!Your Responsibilities:Implement proven sales and marketing strategies to boost property traffic, maintain effective closing ratios, and achieve target occupancy levels.Assist in organizing and hosting resident events that foster community engagement.Provide top-notch customer service, exemplifying Peak Made’s values as a representative of the company and your community.Keep accurate records of prospect traffic and leasing data.Support move-in and move-out processes, including the collection of deposits and fees as needed.Conduct informative property tours for potential residents, proactively addressing their needs and concerns.Lease and renew apartments through in-person, phone, or online interactions.Document and file service requests from residents promptly.Contribute to the upkeep and cleanliness of the office, common areas, and model units.Participate in the annual turn process.Follow Peak’s policies and procedures diligently.Welcome prospective residents and showcase model and market-ready units.Respond to online inquiries and communicate information to prospects effectively.Help optimize occupancy rates while maximizing rental income.Maintain in-depth knowledge of the property and competitor offerings.Perform various administrative tasks as needed.Assist with market surveys when necessary.Conduct quarterly inspections of units and prior to resident move-ins.

As a Full-Time Leasing Consultant at peak-made, you will play a pivotal role in delivering an exceptional living experience for our residents while actively marketing and leasing our apartment homes. Collaborating closely with your team, you will work towards achieving key revenue, occupancy, resident satisfaction, and retention objectives. We seek a candidate who possesses outstanding communication skills, a proactive sales and marketing mindset, and a passion for creating a welcoming environment for our residents.Key Responsibilities:Implement sales and marketing strategies to enhance property traffic, maintain high closing ratios, and meet occupancy goals.Plan and participate in resident events to foster community engagement.Deliver exceptional customer service and serve as a brand ambassador for peak-made and your community.Keep accurate records of prospect traffic and leasing data.Assist with move-in and move-out processes, including collecting deposits and fees as needed.Conduct informative property tours for potential residents, addressing their needs and concerns proactively.Lease and renew apartments through in-person interactions, phone calls, or online platforms.Process service requests from residents promptly.Contribute to the upkeep of office spaces, common areas, and model units.Support the annual turn process to ensure property readiness.Follow peak-made policies and procedures diligently.Greet prospective residents and showcase model and market-ready units.Respond to online inquiries and provide information to prospects both over the phone and in person.Assist in optimizing occupancy rates while maximizing rental income.Maintain comprehensive knowledge of the property and its competitors.Perform various administrative duties as required.Conduct market surveys as needed.Inspect units quarterly and prior to move-in.