companyCross Border Talents logo

Italian Customer Technical Advisor in Greece

Cross Border TalentsAthens, Attica, Greece
Remote Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Entry Level

Qualifications

Requirements for the Customer Technical Advisor:High School Diploma or equivalent qualification. Fluent in Italian (native level). Proficient in English (C1 level). Typing speed of at least 20 words per minute. Excellent active listening skills. Strong problem-solving capabilities. Effective troubleshooting skills.

About the job

Cross Border Talents is actively seeking enthusiastic Italian speakers to join our team in Greece. Are you ready to embark on an exciting adventure abroad?

Your Role as a Customer Technical Advisor:

  • Address and document customer inquiries received via toll-free customer service lines.
  • Input consumer inquiries, feedback, and questions into our customer service database with precision.
  • Handle and log client complaints according to our escalation policy.
  • Respond to support calls and emails, ensuring they are resolved within established service level agreements (SLAs).
  • Troubleshoot issues by utilizing open-ended questions, support documentation, and system training.
  • Provide solutions for common problems and frequently asked questions.

About Cross Border Talents

Cross Border Talents is a dynamic and innovative company dedicated to connecting talented individuals with exciting job opportunities across borders. We pride ourselves on our supportive work environment and commitment to employee growth.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.