Italian Customer Technical Advisor in Greece

Cross Border Talents is actively seeking enthusiastic Italian speakers to join our team in Greece. Are you ready to embark on an exciting adventure abroad?Your Role as a Customer Technical Advisor:Address and document customer inquiries received via toll-free customer service lines.Input consumer inquiries, feedback, and questions into our customer service database with precision.Handle and log client complaints according to our escalation policy.Respond to support calls and emails, ensuring they are resolved within established service level agreements (SLAs).Troubleshoot issues by utilizing open-ended questions, support documentation, and system training.Provide solutions for common problems and frequently asked questions.

Cross Border Talents is actively seeking fluent Italian speakers for an exciting opportunity in Greece. Are you ready to embark on a new adventure abroad?Your Role as a Customer Technical Advisor:Handle and register customer inquiries via toll-free phone lines;Ensure precise data entry of customer inquiries, questions, and feedback in the customer service database;Address client complaints according to company policy and record them accurately;Respond to all support calls and emails promptly and within set SLAs;Utilize troubleshooting techniques, including open-ended questions and support documentation;Provide solutions to common issues and frequently asked questions.

Cross Border Talents is currently seeking enthusiastic Italian speakers to join our team in Greece. If you're considering an exciting opportunity to relocate abroad and expand your career, we want to hear from you!Your Role as a Customer Technical Advisor:Handle and document customer inquiries via our free phone lines efficiently.Accurately input customer inquiries, questions, and feedback into our customer service database.Address client complaints and ensure they are logged according to our company's escalation policy.Respond to support calls and emails promptly, ensuring resolution within established service level agreements (SLAs).Utilize open-ended questions, support documentation, and system training to troubleshoot customer issues effectively.Provide solutions and recommendations for common issues and frequently asked questions.

Join Cross Border Talents as an Italian Customer Advisor in Athens, Greece! Since 2014, we have been tackling the Digital Skills' Shortage with our expert team of Global Recruiters and advanced Algorithms. Our mission is to bridge the gap between exceptional Talent and leading Employers in stunning locations, enhancing our candidates' life experiences. Our commitment to excellence is reflected in the three Seals of Excellence awarded by the European Commission. With over 1,000 job openings monthly across ten EU countries, are you ready to be part of our success story?Looking to gain professional experience while living in Athens? Picture yourself enjoying vibrant city life and amazing opportunities after work.Utilize your language and technology skills by joining one of the leading BPO companies in Athens. Our client is a global industry leader, dedicated to providing superior service to their customers while collaborating with prestigious international brands.Your Role as a Customer Advisor:Represent a renowned global brand.Become part of a diverse and inclusive team.Cultivate customer relationships to deliver exceptional experiences.Diagnose issues utilizing open-ended questions, support documents, and system training.Provide solutions to common inquiries and challenges.

Join Cross Border Talents as an Italian Customer Advisor in Athens, Greece! Since 2014, we have been addressing the global digital skills shortage through innovative recruitment strategies and advanced algorithms. Our mission is to connect talented individuals with top employers in stunning locations, ensuring a high quality of life for our candidates. Our commitment to excellence is reflected in the three awards we have received from the European Commission. With over 1,000 job openings across 10 EU countries every month, we invite you to be a part of our success story. Are you eager to gain professional experience while enjoying the vibrant city of Athens? If you possess language and tech skills, this is the opportunity for you! As a valued customer support agent for one of Greece's largest BPO companies, you will provide exceptional service, representing prestigious global brands. Your Role as a Customer Advisor: Serve as an ambassador for a renowned global brand; Thrive in a multicultural workplace; Foster customer relationships to deliver outstanding experiences; Utilize problem-solving techniques with effective questioning and available resources; Provide solutions for common queries and issues.

Join Cross Border Talents as an Italian Customer Technical Advisor in the vibrant city of Athens, Greece! Are you ready to embark on an exciting international journey?Your Responsibilities: Handle and document customer inquiries via toll-free phone lines. Accurately input data regarding customer questions and feedback into our service database. Address client complaints in accordance with the company's escalation policy. Ensure all support calls and emails are resolved within agreed SLAs. Utilize effective troubleshooting techniques through open-ended questions and support documentation. Provide solutions for common issues and frequently asked questions.

Join our Dynamic Team as an Italian Customer Advisor in Athens, Greece! At Cross Border Talents, we have been tackling the global digital skills shortage since 2014, utilizing innovative recruiting methods and algorithms to connect extraordinary talent with premier employers in stunning cities that enhance our candidates' quality of life. Our commitment to excellence is backed by three prestigious awards from the European Commission, affirming the significance of our mission. With over 1,000 job openings each month across 10 EU countries, we invite you to be a part of this exciting journey!Are you eager to gain professional experience while enjoying the vibrant city of Athens? Picture yourself working in a thriving environment, with opportunities to develop your technology and language skills!As our Italian Customer Advisor, you will collaborate with one of the leading BPO companies in the industry, providing exceptional customer service for globally recognized brands. Your role will involve supporting customer inquiries and ensuring a positive experience.Your Responsibilities: Act as a representative for a well-known global brand; Engage in a multicultural work environment; Foster and maintain strong customer relationships to enhance their experience; Utilize troubleshooting techniques via open-ended questions, support documents, and system training; Provide insightful recommendations for common queries and challenges.

Cross Border Talents is currently seeking enthusiastic Italian speakers to join our team in the tourism sector, representing a prestigious hospitality brand in Greece. Are you ready for an exciting opportunity to relocate abroad and enhance your career?Your Responsibilities as a Customer Advisor:Attend to and document customer inquiries and questions received through toll-free phone lines.Ensure the accurate input of consumer data into our customer service database.Handle client complaints in accordance with our company's escalation policy.Respond to all support calls and emails promptly, ensuring they are resolved within agreed service level agreements (SLAs).Troubleshoot issues using guided questions, reference documents, and system training.Provide solutions to common issues and frequently asked questions.

Cross Border Talents is currently seeking enthusiastic Croatian speakers to join our dynamic team in Athens, Greece. Are you ready to embark on an exciting international career journey?Your Role as a Customer Advisor:Represent a prestigious global brand and deliver exceptional customer service.Thrive in a diverse and multicultural environment.Foster strong customer relationships to ensure a top-notch experience.Utilize open-ended questions and support materials to troubleshoot customer issues effectively.Provide insightful solutions to common inquiries and challenges.

Cross Border Talents is currently seeking enthusiastic German-speaking individuals to join our team in Athens, Greece. Are you ready to embark on an exciting international career adventure?Your Role as a Customer Technical Advisor: Handle and document customer inquiries via dedicated phone lines; Maintain precise records of customer inquiries, issues, and feedback in our customer service database; Address and accurately log client complaints following the company’s escalation policy; Ensure timely responses to all support calls and emails in accordance with established service level agreements (SLAs); Utilize open-ended questions, support documents, and system training to troubleshoot customer issues; Provide solutions and advice on common problems or frequently asked questions.

Cross Border Talents is actively seeking enthusiastic Bulgarian speakers to join our team in the vibrant city of Athens, Greece. Are you ready to embark on an exciting international journey?Your Role as a Customer Advisor:Act as a representative for a prestigious global brand.Thrive in a diverse, multicultural work environment.Foster strong customer relationships to ensure an outstanding customer experience.Utilize effective questioning techniques, support documentation, and system training to troubleshoot issues.Provide insightful solutions to common queries and challenges faced by customers.Requirements for the Customer Advisor:High School Diploma or higher qualification.Fluent in Bulgarian (native level).Proficient in English (C1 level).Typing speed of at least 20 words per minute.Exceptional active listening skills.Strong problem-solving abilities.Excellent troubleshooting skills.

Join Cross Border Talents as a Spanish Customer Technical Advisor in vibrant Athens, Greece! Are you ready to embark on an exciting international career?Your Responsibilities:Handle and document customer inquiries received via toll-free lines with professionalism;Accurately input consumer inquiries, questions, and feedback into our customer service database;Address and log client complaints following our escalation policy;Ensure all support calls and emails are responded to and resolved within designated Service Level Agreements (SLAs);Utilize troubleshooting techniques, including open-ended questions and reference materials;Provide solutions to common issues and frequently asked questions.

Cross Border Talents is currently seeking enthusiastic Estonian speakers to join our dynamic team in Athens, Greece. Are you ready for an exciting international adventure?Your Role as a Customer Technical Advisor:Handle and document customer inquiries via free phone lines, ensuring a seamless customer experience;Accurately input consumer inquiries, questions, and feedback into our customer service database;Effectively manage client complaints in accordance with the company's escalation policies;Ensure all support calls and emails (when applicable) are addressed and resolved within the designated service level agreements (SLAs);Utilize open-ended questions and support documentation to troubleshoot issues;Provide insightful recommendations for frequently encountered problems and questions.

Join Cross Border Talents as a Finnish Customer Technical Advisor in the vibrant city of Athens, Greece. Are you ready to embark on a new adventure abroad?Your Responsibilities as a Customer Technical Advisor: Handle and document customer inquiries via complimentary phone lines; Accurately input consumer queries and feedback into our customer service database; Address client complaints according to our escalation policy and log them properly; Respond to all support calls and emails within the established SLAs, ensuring timely resolution; Troubleshoot issues using open-ended questions, support materials, and system training; Provide solutions to frequent issues and common questions.

Cross Border Talents is currently seeking enthusiastic Portuguese speakers to join our team in vibrant Athens, Greece. Are you ready to embark on an exciting journey abroad?Your Role as a Customer Technical Advisor: Handle and document customer inquiries received through toll-free phone lines; Maintain precise records of customer inquiries, questions, and feedback within our customer service database; Address client complaints in accordance with the company’s complaint escalation process; Ensure timely resolution of support calls and emails, in line with agreed service level agreements (SLAs); Utilize open-ended questions, support documentation, and system training to troubleshoot issues; Provide solutions to common problems and frequently asked questions.

Join Mercier Consultancy as an Italian-Speaking Customer Service Representative for our esteemed Client's Recruitment Platform, Work In Greece. In this essential position, you will deliver outstanding support to our Italian-speaking users, guiding them through our recruitment platform and helping them discover job opportunities in Greece.Your fluency in Italian will be pivotal as you assist users with inquiries regarding job listings, application processes, and effective platform usage. You'll play a key role in ensuring a positive user experience and aiding individuals in their journey toward career advancement in Greece.Key ResponsibilitiesDeliver exceptional customer service in Italian through various channels including phone, email, and chat, addressing recruitment inquiries.Guide users in navigating the platform, applying for jobs, and comprehending application procedures.Promptly and professionally resolve customer issues and inquiries.Accurately document customer interactions within our CRM system.Collaborate with recruitment teams to meet client needs and enhance user satisfaction.Gather and communicate user feedback to improve platform features and services.Stay updated on job market trends relevant to job seekers in Greece.

As an Italian Collections Customer Advisor, you will deliver exceptional telephone and administrative support related to call handling and document management. Your role involves conducting thorough analyses to ensure effective telephone interactions, providing tailored solutions to clients that align with our company’s values and guidelines.This position operates under a hybrid work model, allowing you to work from Athens or nearby.

Cross Border Talents is currently seeking enthusiastic Hungarian speakers to join our team in Athens, Greece. If you're considering an exciting career move abroad, we want to hear from you!Your Role as a Customer Technical Advisor: Handle and document consumer inquiries and questions received via our toll-free customer phone lines. Ensure precise data entry of customer inquiries, feedback, and questions in our customer service database. Address and record client complaints following the company's escalation policy. Respond to all support calls and emails in accordance with agreed service level agreements (SLAs) and document resolutions accordingly. Utilize open-ended questions, support materials, and training to troubleshoot customer issues effectively. Provide solutions and insights for common problems and frequently asked questions. Requirements for the Customer Technical Advisor: High School Diploma or equivalent qualification. Fluency in Hungarian; native-level proficiency preferred. Proficient in English (C1 level). Typing speed of at least 20 words per minute. Strong active listening capabilities. Excellent problem-solving abilities. Robust troubleshooting skills.

Join Mercier Consultancy as an Italian-Speaking Customer Service Representative for our esteemed Client's Real Estate Platform based in Greece. In this essential role, you will deliver exceptional support to our Italian-speaking clients, addressing inquiries about real estate listings, property details, and the buying process.Your proficiency in Italian is crucial as you assist clients in navigating our platform, helping them discover their dream properties and addressing any concerns that may arise during their search. Your efforts will significantly enhance customer satisfaction and contribute to a seamless real estate journey.Key Responsibilities Deliver outstanding customer service in Italian through phone, email, and chat channels for real estate inquiries Assist clients with property specifics, availability, and scheduling viewings Efficiently resolve customer issues and inquiries with professionalism Accurately document customer interactions in our CRM system Collaborate closely with real estate agents to ensure timely and accurate responses Collect client feedback to continuously enhance our platform and services Stay updated on the real estate market trends in Greece

Role Overview Mercier Consultancy is hiring an Italian Customer Sales Agent to join its team in Athens, Greece. This role focuses on connecting with Italian-speaking customers and supporting their telecommunications needs. Candidates will apply their sales experience and Italian language skills to help clients find the right solutions while contributing to company growth. What You Will Do Engage with Italian-speaking customers to present telecommunications products and services. Promote and sell a variety of telecommunications solutions tailored to customer needs. Deliver accurate information, respond to questions, and resolve customer issues efficiently. Keep detailed records of sales activities and customer communications using CRM tools. Work closely with colleagues across teams to help ensure customer satisfaction. Monitor market trends and share insights to improve sales approaches. Meet or exceed individual and team sales goals. Location This position is based in Athens, Attica, Greece.