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IT Support Engineer at Spring Health | San Francisco

Spring HealthSan Francisco, CA (Hybrid)
On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate will possess strong problem-solving skills, a customer-oriented mindset, and proficiency in managing IT systems and support. Experience with A/V technology, SaaS applications, and excellent communication skills are essential for success in this role.

About the job

Spring Health works to remove barriers to mental healthcare. Using Precision Mental Healthcare technology, the company delivers tailored support, including therapy, coaching, and medication, to individuals based on their specific needs. Spring Health partners with more than 450 organizations, serving over 10 million people, and has earned the trust of companies such as Microsoft, Target, and Delta Airlines. The platform’s impact has been recognized through positive ROI for employers and validated cost savings for clients. With recent Series E funding, Spring Health is valued at $3.3 billion and continues to expand its reach.

Role overview

The IT Support Engineer serves as the primary IT contact at the San Francisco satellite office. This position reports to the Associate Director of IT Support and handles a broad range of on-site technology needs. The role involves troubleshooting hardware and software issues for end users, managing audio/visual operations, administering SaaS applications, and working with building vendors as needed.

Location and schedule

This is a fully on-site position based at 2 Embarcadero Center in San Francisco. The role requires presence in the office five days per week. Applicants should already live in the San Francisco metro area or be willing to relocate at their own expense within 90 days of starting. Occasional travel may be required for team events or visits to other satellite offices.

About Spring Health

Spring Health is a pioneering mental health service provider dedicated to eliminating barriers to mental health access. With advanced technology and a commitment to personalized care, we partner with leading companies to ensure optimal mental health outcomes for their employees.

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