IT Support Engineer at Spring Health | San Francisco

Spring Health works to remove barriers to mental healthcare. Using Precision Mental Healthcare technology, the company delivers tailored support, including therapy, coaching, and medication, to individuals based on their specific needs. Spring Health partners with more than 450 organizations, serving over 10 million people, and has earned the trust of companies such as Microsoft, Target, and Delta Airlines. The platform’s impact has been recognized through positive ROI for employers and validated cost savings for clients. With recent Series E funding, Spring Health is valued at $3.3 billion and continues to expand its reach. Role overview The IT Support Engineer serves as the primary IT contact at the San Francisco satellite office. This position reports to the Associate Director of IT Support and handles a broad range of on-site technology needs. The role involves troubleshooting hardware and software issues for end users, managing audio/visual operations, administering SaaS applications, and working with building vendors as needed. Location and schedule This is a fully on-site position based at 2 Embarcadero Center in San Francisco. The role requires presence in the office five days per week. Applicants should already live in the San Francisco metro area or be willing to relocate at their own expense within 90 days of starting. Occasional travel may be required for team events or visits to other satellite offices.

About Spring Health Spring Health works to remove barriers to mental healthcare. Our platform, Precision Mental Healthcare, delivers personalized care, therapy, coaching, or medication, when it matters most. Over 450 organizations, including Microsoft, Target, and Delta Airlines, trust Spring Health to support 10 million people. Our approach has demonstrated a net positive ROI for employers and has received external validation for cost savings. Spring Health recently completed Series E funding, reaching a $3.3 billion valuation, with backing from Generation Investment, Tiger Global, and others. Role Overview: Software Engineer II – Member Growth This hybrid position is based in San Francisco. The role reports to the Senior Engineering Manager – Top of Funnel. The Member Growth team focuses on building full-stack features that improve how members engage with and discover care. The work sits at the intersection of product, design, and data, aiming to deliver a seamless experience for users at scale. What You Will Do Develop and maintain full-stack features to support member engagement and care discovery Collaborate closely with product managers, designers, and data specialists Shape the experience for millions of users, from registration and authentication to onboarding and provider matching Location and Work Arrangement Hybrid role based at 2 Embarcadero Center, San Francisco In-office presence required 2–3 days per week Candidates must live in the San Francisco metro area or be willing to relocate independently within 90 days

About the RoleHinge Health is on the lookout for a talented Mechanical Engineer II to join our dynamic Hardware Engineering team. In this pivotal role, you will contribute significantly to the design and development of our next-generation hardware products. As a mid-level engineer, you will tackle a range of projects, focusing on mechanical designs for advanced medical devices that are highly integrated. You will collaborate across various teams, including electrical, mechanical, and manufacturing, to successfully transition products from concept to production.The ideal candidate is passionate about addressing real-world challenges through hardware innovation—your efforts will directly enhance the lives of millions of our members by alleviating pain and improving their well-being. By joining our Hardware group within the broader R&D organization, you will be part of a highly skilled, motivated, and compact team where your ideas and contributions are valued.What You'll AchieveCreate intricate device assemblies and manufacturing fixtures using 3D CAD, integrating components like PCBAs, batteries, and connectors.Rapidly prototype and test using various technologies (3D printing, machining, etc.)Engage in all phases of product development, from exploration and prototyping to detailed design, testing, and scaling for mass production.Work closely with electrical, firmware, and senior mechanical engineers on system architecture and integration.Maintain design quality and adhere to medical device regulatory standards through clear documentation and thorough testing.Assist manufacturing and sustaining engineering by optimizing designs for cost reduction and enhanced manufacturability, supporting process or test development, and aiding in failure analysis.Hinge Health Hybrid ModelWe believe in the advantages of both remote and in-office work, and we aim to harness the best of both worlds. Employees in hybrid roles are expected to work in the office three days a week for a full eight-hour business day. Our San Francisco office features a dog-friendly work environment.

About the OpportunityAs a Senior Data Engineer at Hinge Health, you will take the lead on developing and maintaining the data architecture that drives real-time experiences for our users. You will be responsible for constructing and optimizing data pipelines that aggregate data from numerous upstream services, including Kafka event streams and transactional databases, into a cohesive data platform that supports both real-time APIs and analytical tasks on Databricks. Your contributions will directly support AI-driven coaching assistants and physical therapy applications utilizing real-time member data, including engagement logs and clinical information, to provide tailored recommendations. This role places you at the crossroads of data engineering and artificial intelligence, constructing the dependable, low-latency data infrastructure essential for these systems.You will engage with a cutting-edge tech stack: employing Python, Flink, and PySpark for pipeline development, Kafka for event streaming, Delta Lake for scalable data storage, and Aurora PostgreSQL for operational data management.This role emphasizes high ownership. You will collaborate closely with application engineers, data scientists, and AI teams across the organization to define the data flow from its inception to its consumption. Furthermore, you will assist in establishing standards and practices that empower product teams to manage their own data in a HIPAA-compliant environment. If you are passionate about creating the data infrastructure that underpins AI systems impacting health outcomes, we encourage you to apply.Our technology stack includes: Python, SQL, dbt, Airflow, PostgreSQL, MySQL, REST, Aptible, Docker, Tonic.ai, Terraform, Spark, Kafka, Flink, Fivetran, Databricks, and AWS (S3, Lambda, Kinesis, RDS, Glue).Key ResponsibilitiesDesign and construct the data architecture for AI-enhanced health solutions - You will build and oversee data pipelines that cover both streaming and batch processes, from data ingestion to serving. This includes creating ingestion layers that pull data from Kafka event streams and transactional databases, executing transformations using Flink, Databricks, and dbt, and making informed decisions about the placement and purpose of transformations. You will manage pipelines across the entire stack: from raw ingestion to normalized staging, aggregated analytical models, and the serving layer relied upon by downstream consumers including real-time APIs, BI tools, and AI applications. You will establish data contracts, oversee schema evolution, and ensure the data you deliver is well-documented and reliable for others to utilize.Maintain platform reliability and data integrity - Define and monitor SLAs (Service Level Agreements) to ensure system performance and data quality.

About the RoleHinge Health is on the lookout for a talented Electrical Engineer to become a vital member of our Hardware Engineering team. This is an exciting opportunity to contribute to the design and development of our cutting-edge hardware products that are revolutionizing healthcare.In this junior-to-mid-level position, you will engage in a variety of projects, taking charge of board-level designs for highly integrated medical devices, guiding them through the entire process from schematic creation to layout and assembly. Collaboration is key; you will partner with firmware, mechanical, and manufacturing teams to transform concepts into market-ready products.We are seeking an enthusiastic candidate who is passionate about harnessing hardware solutions to tackle real-world problems. Your contributions will directly influence the quality of life for our millions of members. As a part of our dedicated Hardware group within the broader R&D organization, you will join a small, motivated team where your ideas and input are truly valued.

Spring Health builds technology to connect people with the mental health care they need, when they need it. The team’s Precision Mental Healthcare platform adapts to each individual, offering therapy, coaching, medication, and other support. Over 450 organizations, including Microsoft, Target, and Delta Airlines, trust Spring Health to support more than 10 million people worldwide. The company’s approach has earned external validation for delivering net savings and measurable ROI for employers. Backed by investors such as Generation Investment, Kinnevik, Tiger Global, Northzone, and RRE Ventures, Spring Health reached a $3.3 billion valuation after its Series E and continues to expand access to mental health care. Role overview The Care Innovation team is hiring Software Engineer II roles in San Francisco (hybrid). Engineers in this group work on new product initiatives and help shape both technical direction and product development. Placement depends on experience and team needs. This position offers direct involvement in high-priority projects, collaborating closely with R&D leadership to advance Spring Health’s mission. What you will do Design and build features for early-stage mental health products Collaborate with cross-functional teams to deliver meaningful solutions Influence technical decisions and product direction Work with R&D leaders to execute projects aligned with company goals What sets this role apart Join a purpose-driven team at a formative stage Make a lasting difference in mental healthcare Autonomy to shape technical outcomes and product vision Location This role is based in San Francisco, CA, with a hybrid work schedule.

About Sprinter Health:At Sprinter Health, we are dedicated to transforming the way people receive healthcare by providing services directly in the comfort of their homes. A staggering 30% of patients in the U.S. forgo essential preventive or chronic care due to challenges in reaching a doctor's office. This often leads many to use emergency rooms as their primary healthcare access point, resulting in over $300 billion in unnecessary annual costs.Utilizing state-of-the-art technologies similar to those used by leading marketplace and last-mile delivery platforms, we ensure that healthcare reaches individuals where they need it most. To date, we have successfully assisted over 2 million patients across 22 states, conducted more than 180,000 in-home visits, and achieved an impressive 92 NPS.Our diverse team of clinicians, technologists, and operations specialists has secured over $125 million in funding from notable investors like a16z, General Catalyst, GV, and Accel, ensuring we have a solid financial foundation for growth.About the RoleWe are seeking a Forward Deployed Engineer (FDE) to bridge the gap between engineering, partnerships, and product development. This position is perfectly suited for a seasoned software engineer looking to engage more directly with customers while still being active in hands-on engineering.Your role will involve collaborating with strategic partners, operational teams, and internal product groups to rapidly deliver impactful solutions. You will ensure that custom work is integrated into scalable and reusable platform capabilities. This is not merely a support or solutions-focused role; you will be responsible for writing production code, influencing core architecture, and contributing to the development of the Partner Engineering roadmap.The ideal candidate will have a background as a mid-senior software engineer and be adept at navigating ambiguity, transforming complex real-world constraints into reliable software solutions.Office Location:We operate as a hybrid company situated in the Bay Area, with offices in San Francisco and Menlo Park. We prioritize work-life balance and acknowledge that flexibility is sometimes essential.

Join Our MissionAt 3Y Health, we are revolutionizing the healthcare landscape with our AI-driven software solutions designed to alleviate the daunting administrative workload that consumes a staggering 40% of healthcare revenue. Our comprehensive platform empowers clinician entrepreneurs, enabling them to establish, manage, and expand their private practices seamlessly. By harnessing cutting-edge AI and automation, we help healthcare providers reclaim valuable time, cultivate thriving businesses, and enhance the health outcomes in their communities. With over $200 million in backing from industry-leading investors like Founders Fund, General Catalyst, Softbank, and 8VC, we are poised for significant growth.Your RoleWe are on the lookout for a talented Forward Deployed Engineer to spearhead the development of AI Agents tailored for healthcare applications. The ideal candidate will possess a product-focused mindset and hands-on experience with large language models (LLM), agent functionalities, and robust systems design. This role calls for a proactive individual who can oversee the entire lifecycle of agent workflows while collaborating with cross-functional teams across sales, operations, marketing, recruiting, and product management. As an AI Engineer, you will shape the technical strategy, architecture, and execution of our innovative agent platform.Key ResponsibilitiesLead the development of AI Agents by leveraging both existing and novel services.Continuously enhance our product suite through data-driven analysis, A/B testing, and other methodologies to optimize user experience.Translate intricate AI challenges into practical engineering strategies, ensuring the selection of appropriate models, rigorous evaluations, efficient implementation, and ongoing maintenance.Foster innovation by identifying new AI opportunities and architecting solutions that expand the boundaries of creative AI applications.Contribute to the long-term vision for AI at 3Y, actively shaping the roadmap and scaling AI capabilities throughout the organization.

Be Part of a Transformative Team in HealthcareThe Issue: Patients like Sarah face devastating choices, delaying critical cancer treatments due to exorbitant monthly costs of $30,000. Similarly, Marcus's autoimmune condition deteriorated as he navigated insurance hurdles.Over half of essential prescriptions are abandoned due to:High Costs: Patients with hefty copays abandon treatments five times more frequently.Complex Insurance Systems: Prior authorization difficulties obstruct access to necessary medications.Logistical Issues: Managing medical visits for treatments can be overwhelming.Our Approach: At Neon, we leverage advanced technology to dismantle these barriers by automating patient access workflows for pharmaceutical companies—this includes automating authorizations, simplifying benefits verification, and providing financial assistance options.Our Vision: We aspire to create a world where every patient can effortlessly navigate the healthcare system, especially in critical times. Join us in ensuring access to medication is driven by medical necessity rather than bureaucratic hurdles or financial limitations. Our success translates to patients gaining access to life-saving treatments without financial ruin, while we develop a robust AI automation framework for healthcare's leading enterprises.Why Work with Us?Aspiring for Greatness: We’re not mere dreamers; we’re experienced builders on a mission to establish a $200B+ enterprise akin to Palantir or ServiceNow, catering to major healthcare organizations.Seasoned Founders: Our team is composed of successful entrepreneurs, Y Combinator and MIT alumni, alongside former engineers from Tesla and Google.Rapid Growth with Stability: In just four months, we transitioned from concept to securing seven-figure contracts in an industry where sales cycles typically span 12-18 months. We are profitable and laser-focused on execution.Exceptional Backing: Our funding comes from top-tier Silicon Valley VCs who have supported unicorns like DoorDash and Lyft, complemented by strategic healthcare investors with deep industry ties.Significant Impact & Opportunities: Collaborate at the nexus of agentic AI, healthcare innovation, and transformative patient outcomes.Accelerate Your Career: Join us early and grow swiftly as we strive for leadership in healthcare automation.

About Fable SecurityIn today's landscape, AI-driven threats and human errors pose the greatest risks to enterprise security.Cybercriminals primarily target individuals rather than systems, with human errors accounting for 70% of security breaches. At Fable, we are committed to transforming individuals from potential targets into a robust layer of defense.Fable is the pioneering human risk platform that actively influences employee behavior. Our user-friendly, enterprise-grade platform consolidates diverse employee data, identifies risky actions, and delivers tailored interventions in real time, directly within their work environment.Supported by notable investors such as Redpoint Ventures and Greylock Partners, and founded by former team members of Abnormal Security, Fable is addressing one of cybersecurity's most pressing challenges in a multi-billion-dollar market. Our dynamic team comprises alumni from prestigious organizations like Meta, Twitter, Flexport, and esteemed universities including Waterloo, Columbia, Berkeley, Purdue, CMU, Stanford, UCLA, and USC. Join us at this pivotal moment in our growth journey to help shape the future of security.

Join our dynamic team at plain as a Support Engineer, where you'll play a crucial role in ensuring our customers receive exceptional assistance and support. In this position, you will troubleshoot technical issues, provide solutions, and enhance user satisfaction. If you're passionate about technology and helping others, we want to hear from you!

About the RoleAt Hinge Health, we are revolutionizing digital health with our focus on evidence-based solutions designed to alleviate musculoskeletal (MSK) pain. By integrating personalized exercise therapy and virtual care, we empower individuals to effectively manage and significantly reduce chronic pain, enhancing their quality of life while minimizing healthcare expenditures. Our partnerships with employers and health plans enable us to deliver these impactful solutions broadly, enhancing organizational health and productivity.With the recent introduction of HingeSelect, we are advancing our mission by merging digital and in-person care, leading to improved outcomes and an enriched member experience. We are also enhancing our approach to member data management, prioritizing security, observability, and traceability.We seek a dedicated Backend Software Engineer who is enthusiastic about crafting outstanding user experiences through Golang and gRPC-based microservices. As part of the Accounts team, you will play a vital role in developing and refining systems that have a significant impact across the entire organization. A robust and scalable Accounts system is crucial for ensuring stability and fostering the growth of our membership base. You will collaborate closely with product managers, designers, and fellow backend engineers to create scalable, high-performance, and accessible applications.This position offers a unique chance to contribute to a high-impact product in its formative stages. You will be instrumental in establishing the technical foundations that guarantee a seamless and enjoyable experience for our users. The ideal candidate excels in cross-functional collaboration, navigates ambiguity with ease, and is deeply committed to product quality and user experience.At Hinge Health, backend engineers drive their team’s success by architecting and implementing comprehensive solutions, creating well-tested, high-performance APIs and data models. Additionally, you will be responsible for profiling systems to proactively address scaling challenges and maintaining high standards through thoughtful and constructive code reviews.We embrace a continuous deployment DevOps culture and take great pride in supporting our code in production. Our production systems are built with Golang, gRPC, AWS, Postgres, Redis, and Temporal. Our workflow follows a trunk-based CI/CD approach, and we uphold the highest security and compliance standards within the healthcare sector, including HIPAA, HITRUST, SOC 2, and CCPA.

Join the Reducto Team as a Support EngineerAt Reducto, we empower AI teams to seamlessly integrate real-world enterprise data with unparalleled accuracy. Our innovative technology unlocks vast amounts of unstructured data, from financial documents to health records, enabling vision models to interpret these resources just like a human would. This capability allows businesses to develop products, train models, and automate processes efficiently.We are experiencing exponential growth, having increased our revenue by 7x year-over-year, and proudly collaborate with a diverse range of clients, from leading AI organizations like Harvey and Vanta to major enterprises including FAANG companies and top trading firms.Backed by over $100 million from prestigious investors such as A16z, Benchmark, and First Round Capital, we are expanding our team and looking for a dedicated Support Engineer.

Join Our Team! Be part of HingeSelect, an innovative internal startup at Hinge Health, dedicated to revolutionizing access to orthopedic care for our members. As the technical cornerstone of our initiative, you will play a pivotal role in connecting members with virtual orthopedic specialists and a top-tier network of in-person providers. This is an exceptional chance to thrive in a dynamic 0-to-1 environment, utilizing the resources of a leading market player to tackle intricate challenges in musculoskeletal (MSK) care delivery.Your ImpactFirst 3 Months: Immerse yourself in our tech stack (Golang, TypeScript, React Native) to deliver critical features for our Specialist Visits product. You'll set foundational engineering standards for this new venture and cultivate trust with cross-functional teams in Product and Design.First 6 Months: Spearhead complex, cross-team projects that unlock new product functionalities while guiding the team through uncertainty to create sustainable solutions. You'll mentor senior engineers, elevate the technical standards, and ensure our clinical journeys are user-friendly and of the highest quality.First Year: Lead the architectural vision for our ambitious 2026 scaling plans, designing robust services capable of supporting 100x growth. You'll influence the long-term technical strategy, balancing immediate deliverables with the reliability and maintainability essential for large-scale expansion.Who You AreA Strategic Architect: You excel at crafting technical strategies for ambiguous problem spaces, designing scalable systems and APIs (REST or gRPC) that accommodate exponential growth and future product demands.A Force Multiplier: Your success is defined by your team's achievements. Through mentorship, design insight, and constructive feedback, you enable fellow engineers to work more efficiently and autonomously.A Lifelong Learner: You embrace AI thoughtfully to enhance workflows and improve team effectiveness. Your passion for our mission drives you to constantly explore innovative ways to leverage technology to assist individuals in overcoming chronic pain.

Join Our Team as an Account ExecutivePivotal Health is at the forefront of transforming the healthcare reimbursement landscape. Our innovative technology platform empowers healthcare providers to receive fair compensation amidst complex reimbursement scenarios.Despite delivering exemplary care, many providers struggle with underpayment from insurance companies. Traditional processes, like Independent Dispute Resolution (IDR), often become burdensome and challenging without optimal tools. At Pivotal Health, we combine state-of-the-art software, insightful data, and exceptional service into a cohesive, AI-powered platform that streamlines reimbursement workflows. We enable providers to effectively dispute underpaid claims, alleviate administrative workloads, and reclaim the reimbursements they deserve—all while allowing their teams to focus on patient care.Our comprehensive IDR solution is just the beginning. We are committed to developing tools that empower providers to navigate the reimbursement journey with clarity, control, and confidence.About the RoleWe are seeking a passionate, full-cycle Account Executive to join our dynamic team. This position offers a unique opportunity to play a pivotal role in shaping our go-to-market strategy. Unlike traditional sales roles, you will have the chance to make a significant impact in a company that is both early-stage and already achieving remarkable traction.If you thrive in fast-paced environments, enjoy selling while building relationships, and are motivated by end-to-end ownership of your business, you will excel here. You will benefit from autonomy in managing your sales territory, the backing of a founder-led go-to-market team, and the potential for uncapped earnings in one of the most influential roles in our organization.We are looking for tenacious, creative, and proactive sellers who are hungry to win—not just to close deals, but to influence our strategies, messaging, and overall growth trajectory.

OverviewAs a Growth Specialist at Neon Health, you will be integral in developing the growth engine that drives our market strategy. Your responsibilities will include crafting compelling content, establishing demand generation systems, executing outbound marketing campaigns, and designing experiments that discover new growth avenues. This position is ideal for proactive innovators who excel at the nexus of writing, digital marketing, and automation, adeptly managing diverse tasks such as content creation, event coordination, outbound sequences, and growth operations to boost our sales pipeline and enhance revenue.About Us: Join Our Mission to Make Lifesaving Medications AccessibleThe Challenge: Many patients, like Sarah, delay critical cancer treatments due to exorbitant costs, while others, like Marcus, face worsening conditions amid insurance hurdles. Over 50% of essential prescriptions are abandoned for reasons including:Financial Barriers: High copays significantly increase the likelihood of treatment abandonment.Insurance Complexities: Navigating intricate prior authorizations impedes access to necessary medications.Logistical Issues: Coordinating medical appointments for treatments can be a significant challenge.Our Solution: Neon Health leverages technology to eliminate these barriers by automating patient access workflows for pharmaceutical companies — streamlining authorizations, verifying benefits, and facilitating financial assistance.Join Our Vision: We envision a healthcare landscape where every patient can easily navigate the system, especially in times of need. Help us ensure that access to medication is based on clinical necessity rather than bureaucratic obstacles or financial limitations. At Neon, we strive for patient accessibility to lifesaving treatments without endangering their financial well-being, while also creating a robust AI automation platform for the largest healthcare enterprises.Why Choose Neon?Aspirational Goals: We aim to build a company valued at over $200 billion, comparable to industry giants like Palantir or ServiceNow, serving major healthcare enterprises.Experienced Founders: Our team comprises successful entrepreneurs, including alumni from Y Combinator and MIT, and former engineers from Tesla and Google.Rapid Growth with Stability: We secured seven-figure contracts within just four months, a remarkable feat in an industry where sales cycles typically span 12-18 months. We are already profitable and focused on delivering results.Prestigious Backing: Supported by top-tier Silicon Valley venture capitalists who have a history of backing successful startups.

About Our TeamAt OpenAI, our User Operations team is at the forefront of guiding customers in their journey with AI, ensuring an outstanding product experience. We are pioneering the first-ever post-AGI support team dedicated to resolving intricate challenges, delivering technical insights, and empowering customers to derive maximum value from our solutions. Collaborating closely with Sales, Technical Success, Product, Engineering, and other teams, we strive to provide unparalleled service to a diverse clientele ranging from innovative startups to established global corporations.About the RoleWe are seeking dedicated, experienced, and passionate professionals to join our post-AGI support team and tackle some of the most complex challenges faced by our customers. In this position, you will engage directly with clients through support tickets and Slack communications, troubleshooting intricate problems and addressing unique technical issues while setting a benchmark for team excellence. You will collaborate with cross-functional teams to spearhead initiatives that minimize bugs, enhance features, and develop systems that elevate the customer experience. Your contributions will be key in achieving industry-leading response times and service quality, while also fortifying our internal customer feedback operations in an increasingly complex environment. You will play a vital role in scaling our support organization by refining operational processes and utilizing our technology to shape the future of support in the evolving AI landscape. If you excel in fast-paced environments that prioritize impact, teamwork, and innovative problem-solving, you could be the ideal addition to our team!We operate under a hybrid work model, requiring three days in the office each week, and we provide relocation assistance for new hires.

Assort Health is building a platform to make healthcare more accessible by connecting patients and providers through specialty-focused AI agents. Since its launch in 2023, the company has supported over 135 million patient interactions and helped thousands of providers reduce wait times and streamline scheduling. With a 98% resolution rate, 99% scheduling accuracy, and a 4.5/5 average patient satisfaction rating, Assort Health continues to grow rapidly. Role overview This IT Systems Engineer position is the first of its kind at Assort Health’s San Francisco headquarters. The role brings full responsibility for the company’s IT infrastructure, from endpoint management and identity systems to daily operations. Working closely with the Security team and collaborating across departments, the IT Systems Engineer will help build secure, reliable, and scalable systems to support ongoing growth. The scope covers identity and access management, device lifecycle management, and IT onboarding and offboarding. The role also includes hands-on support for operational needs as the company expands. Key responsibilities Manage identity and access systems, including SSO integrations, user provisioning, and access controls for all applications. Lead deployment and ongoing management of Okta to centralize and secure company-wide access. Design and implement scalable IT systems that address growth and compliance requirements. Location San Francisco (Headquarters)

Join Our Dynamic Team as an Executive AssistantWe are seeking a highly organized Executive Assistant (EA) to collaborate closely with Neon’s leadership team and help us maintain operational excellence. In this pivotal role, you will manage essential scheduling, communications, and operational priorities, enabling our executives to concentrate on scaling Neon. The ideal candidate will thrive in fast-paced environments, demonstrate exceptional organizational skills, and possess the discretion and judgment necessary for a startup setting.About Us: Join Our Mission to Make Life-Saving Drugs AccessibleThe Crisis: Many patients delay critical treatments due to exorbitant costs and bureaucratic challenges. Over 50% of necessary prescriptions are abandoned because of:Cost Barriers: Patients facing high copays are five times more likely to discontinue treatment.Insurance Complexities: Navigating prior authorizations can block access to needed medications.Logistical Challenges: Organizing medical visits can be cumbersome.Our Solution: Neon utilizes cutting-edge technology to eliminate these hurdles by automating patient access workflows for pharmaceutical companies—streamlining authorizations, benefits verification, and financial assistance.Our Vision: We aspire to create a world where every patient can effortlessly navigate the healthcare system, especially in critical times. Join us in ensuring that access to medicine is determined by clinical need, not by bureaucratic or financial constraints. When Neon succeeds, patients can receive life-saving treatments without financial ruin, while we establish ourselves as a leader in AI automation for healthcare.Why Choose Neon?Aspirational Goals: We aim to build a company valued at over $200 billion, akin to industry giants like Palantir and ServiceNow.Experienced Team: Our founding team includes exited founders, YC & MIT alumni, and engineers from Tesla and Google.Rapid Growth with Stability: We secured our first 7+ figure customer contracts in just four months, achieving profitability while focusing intently on execution.Strong Financial Backing: Supported by top-tier Silicon Valley venture capitalists who have funded successful unicorns such as DoorDash and Lyft.

Location: San Francisco / On-siteEmployment Type: Full-timeDepartment: General & AdministrativeReports to: Chief Operating OfficerAbout Teal Health:Teal Health is dedicated to empowering women by providing essential tools, access, and resources for informed health decisions, starting with cervical cancer screenings. We proudly offer the first FDA-authorized at-home cervical cancer screening solution, replacing traditional in-office pap smears with a comfortable, convenient alternative designed for women. Our innovative approach includes the patented Teal Wand collection device and a modern telehealth platform that simplifies communication with healthcare professionals, enabling women to screen at home and easily understand their results.Our Values:We are passionate advocates for the future women deserve. Our core values focus on elevating women, pursuing exceptional standards, and fostering continuous learning. The Teal team embodies these values, allowing them to guide our decisions as we build a brighter future.Why We Are Hiring For This Role:We are seeking a Director of Finance to spearhead the daily financial operations of our rapidly growing women’s health company. The ideal candidate possesses an entrepreneurial mindset and excels at merging strategic growth with operational excellence. You will lead core finance functions—including accounting, tax, billing, claims workflows, payroll, and finance systems—ensuring our financial health remains robust, transparent, and compliant as we scale. Collaborating closely with the Leadership Team, you will develop strategies to ensure that every dollar spent is an investment in championing women's futures.Role Overview:Strategic Budgeting & Forecasting: Oversee the annual budgeting process and monthly forecasting. Provide financial operational support to internal teams and establish financial reporting practices, including business performance reviews, variance analysis, and KPIs.Accounting & Vendor Management: Serve as the primary liaison with third-party accounting firms, overseeing the closing of books, accounts payable, financial reporting, and ensuring the accuracy of our general ledger.Cash & Treasury Management: Manage and monitor cash accounts, maintain banking relationships, and optimize cash flow forecasts.