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IT Operations Engineer at Vanta | San Francisco

VantaSan Francisco, CA
Hybrid Full-time

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Key Responsibilities:Deliver prompt, high-quality IT support to Vanta employees, both in-office and remotely across various time zones. Manage onboarding and offboarding processes, including account provisioning and hardware oversight. Oversee the setup, maintenance, and reliability of in-office technology (e.g., AV, networking) at our flagship location. Administer SaaS tools, including Google Workspace and Okta. Assist in managing macOS devices with Jamf and support security/compliance configurations. Document workflows and enhance IT processes for scalability. Participate in an on-call rotation for urgent support needs. Create and maintain clear, user-friendly documentation for internal processes, tools, and workflows.

About the job

At Vanta, we are dedicated to empowering businesses to cultivate and demonstrate trust. Our philosophy emphasizes that security should be perpetually monitored and verified. We equip companies with the tools to enhance their security practices effortlessly. Our team is composed of skilled and compassionate individuals, many of whom have thrived at Vanta without prior security experience.

As an IT Operations Engineer, your primary role will be to ensure that all employees have the necessary tools and support to excel in their work, whether they are remote or in the office. The Corporate Engineering team is tasked with providing a secure and reliable technology experience to every member of the Vanta family. From onboarding to everyday assistance, we guarantee that the tools, devices, and systems our teams depend on are always available and functioning smoothly.

We invite you to join our San Francisco team as an IT Operations Engineer in this hybrid position (working in-office three days a week). Your responsibilities will encompass a diverse range of tasks, including laptop provisioning, SaaS administration, and troubleshooting office AV systems. You will be part of a close-knit, collaborative team that prioritizes initiative, clear communication, and exceptional customer service.

About Vanta

Vanta is a forward-thinking organization committed to supporting businesses in establishing trust through continuous security monitoring and verification. Our talented team, characterized by kindness and expertise, helps companies enhance their security frameworks effortlessly.

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