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IT Level 2 Leader

SGSMuntinlupa
On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication and problem-solving skills. Ability to work collaboratively in a team environment. Basic knowledge of IT systems and troubleshooting techniques. Willingness to learn and grow within the IT field.

About the job

SGS seeks an IT Level 2 Leader for its Shared Services Center in Muntinlupa. This position plays a key part in keeping IT operations efficient and dependable.

Role overview

This role blends direct technical support with team leadership. The IT Level 2 Leader works to improve IT services and ensure smooth day-to-day operations across the organization.

Key responsibilities

  • Deliver hands-on technical support for IT systems and users
  • Guide and support team members to resolve issues effectively
  • Help maintain reliable IT services within the Shared Services Center

Location

This position is based in Muntinlupa.

About SGS

SGS is a global leader in inspection, verification, testing, and certification services. With a commitment to excellence and innovation, we strive to enhance the quality of our clients' products and services, ensuring safety and sustainability across various industries.

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